Review History for DoNotLiveHere13

Village Square


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DoNotLiveHere13

Resident ā€¢ 2011 - 2013

7/17/2013

**UPDATED** The only issue for the longest time that I had with this apartment complex was the exorbitant electric bills. In the summer, it could reach as high as $360 per month for a two bedroom apartment. I have only had to deal with the management the past month, and they have been horrendous. Apparently, there was a sewage line back up, and they repeatedly had people out, but it was never fixed. I come home one night from work, and the sewage line had backed up all over the front of our courtyard. With multiple calls to emergency maintenance, we finally received a call back. The maintenance guy came out and tried flushing the pipe and the next day it was overflowing again. Again, nothing from the management company. After talking to them repeatedly about this issue, and them ignoring us, we decided to move out. Since, we decided to move out, they feel they no longer have to talk to us about this issue, and we should just deal with it. I do have picture evidence backing up this claim, and highly recommend you find somewhere else to call home, that will leave you with less stress. ****UPDATE**** To respond to the managers response: Five weeks with no communication, is not as quickly as possible. Also, I posted two new pictures, which shows the problem is still not taken care of because of sunken dirt around the sidewalks. This poses a real issue, especially since you have children that play in this courtyard. The dirt has been like this since July 5, 2013, when they "finished" the work. I went to the office on July 15, 2013, and I was told that they still haven't heard back from the landscaper, so we just have to wait. Wait until someone gets injured, and then maybe they will actually care about their tenants, I wouldn't hold my breath though.
Manager

1/26/2022

Village Square
Thank you for your feedback. A break in an underground line was recently discovered and repaired as quickly as possible. Permits were required to make the repair and the long bout of daily thunderstorms delayed the progress. The issue has since been resolved. Once again, thank you for taking the time to share your feedback with us.

Review 798 out of 980

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Village Square

October 2024

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