I'm currently resident at the Bensalem location and CAN'T WAIT TO MOVE OUT! This is the worst place I have ever lived! Whenever we have a maintenance issue, talking to the management office is worse than talking to a wall. At least the wall won't talk down to you like your a child and then proceed to call your wife to complain to her about how rude you were to the maintenance man (even though you have explained to them 4 times, that you don't want anyone in the apartment when no one is home). My wife and I were sleeping when we woke up to our door creaking open and someone shouting "hello." My wife and I were both sleeping at 7:45am and I should mention... sleeping NAKED, b/c our air conditioning wasn't working. I had to quick jump out of bed, put shorts on and run to the door (which we place a side table with a lamp on it right in front of the door - just in case an event like this happened). The maintenance man was still trying to push his way in after I repeatedly asked him to stop. I told him he was not allowed in and he needed to come back later AND that we have told the management office 4 times about not coming in our apartment when we are not here or do not answer the door. He just stood there looking confused and I had to ask him to leave twice. Ever since then, I will only allow them in when I am home. My wife is very concerned for her safety and our 2 year old daughter's. Another episode happened after that. We can't begin to count how many maintenance issues we have had with this apartment! (We have only lived here for a little over a year.) About 3 months ago we had a horrible leak from our roof, coming into the bathroom. Apparently they hired an autistic man to do EMERGENCY maintenance work. I was at work and my wife and daughter were home while this happened and unfortunately, this guy came to "temporarily fix" the leak. (He had no idea what he was doing and was 'slower' - not discriminating, but he was obviously unfit for this job. He didn't know what dry wall was, he thought ply wood was supposed to be used to fix the leak. lol) He was trying to show my wife something in the bathroom, then shut the door for about 2 minutes, locking our daughter out while she screamed and banged on the door. My wife said she was trying to get around him while being as polite as possible, but he ignored her when she asked him to move 3 times. She had to literally PUSH him out of her way to get out of the bathroom! After doing what any person could have done.... cutting open the pouch of water on the ceiling and putting a bucket down, he thought it would be a good idea to have some 'small talk' with my wife about what she does on a daily basis, if she takes our daughter to the pool, does she go to the gym, and does she go to the pool too! After asking him to leave several times, he tells her that he is the maintenance man on the weekends, the hours he works and she should call him if she ever needs anything. He then stood in the doorway and proceeded to stare at her for an extremely uncomfortable 30 - 40 seconds. According to management, I'm rude and unreasonable. haha **Sorry for the long story, but thought you should know WHY we do not like this place and would NEVER RECOMMEND THIS PLACE TO ANYONE!!! Also... there is never any parking at night, they are extremely over-priced, you can't choose your own electric company (and how convenient is it that we go on vacation for 2 weeks and our bill is close to $200!) and lastly.... they are so money hungry that they charge you for trash. lol You might as well rent a nice house for what your going to pay for over here.
