Verified Resident ā¢ 2017
We chose Village Square due to the low prices in comparison to other similar apartment complexes. The Berger upgrade is a great look, however that's where the positives end. Upon move-in our door lock was not properly attached and I was forced to stay at the apartment until maintenance showed up so I could lock the apartment. We also had a shower head that sprayed across the room, a screen that allows bugs in, no fire extinguisher, an old thermostat above the new one, cigarette smoke coming through our child's bedroom plumbing access panel, and the fusebox closet completely open to outside with no insulation. Some of these have been addressed, but most have been reported as complete through maintenance without proper completion of the service request.