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Capital Pointe by OneWall

#15,286 #7 #383

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Capital Pointe by OneWall

4212 Williamsburg Drive, Harrisburg, PA 17109

(146 Reviews)

$898 - $1,308/mo

Reviews

2.7 rating

146 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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[email protected]

Resident • 2024

10/10/2024

There are alot of pest

Do not move here maintenance is ------ I just had a mouse in my apartment no lie it's roaches I see all these tenants moving out they just had a flood where 12 tenants had to move out!!!!! This complex has changed its name 3 times from the Brook to Stonebridge to capital point look it up no lie if they don't put something under my door today which is oct 10th 2024 there going have a bigger problem on there hand

1 Previous

6/23/2024

Ron_T696

Resident • 2023

8/27/2023

Incredible find, with everything I wanted:

I had been looking for a month, with no luck as to what I wanted, with the location and a price I could afford. I did not have Capital Pointe on my list of places to look at, however I passed it while looking at other properties. I met Charles on a very busy Saturday, he gave me a couple options, however listing his top recommendation first. There were people calling and line of people behind me. I could not see the apartment that day, however, Charles explained to apply and it is reserved for 48 hrs. I did that and Monday Janet called, I was in the approval process, and I made an appt to see the apartment. She and Charles had both listened to everything I was hoping for and wanted. Janet allowed me to bring my goldendoodle with me to see the apartment. To my surprise, everything I asked for was there. Updated bathroom and Kitchen, stainless appliances, washer/dryer, patio, and tons of closet space. It was a home run. My only issue, the patio has a fair amount of green moss, and that is where Shawn stepped in. After a few emails and what could be… See More>

Mark_Thomas

Resident • 2018 - 2022

1/21/2023

Awesome Apartment, Horrible Experience

My apartment was awesome. Close to the bus stop. Walking distance from the Public Library; walking distance from stores (the grocery store was about a 25 minute walk, but I have had it worse). The view from my front window was amazing, and for three years I would sit at my large front window, read a book, and enjoy the view (back in Philly my window looked out at a wall); then a neighbor complained, and the Property Manager started calling me up once a day screaming at me. The apartment is nice and large, with great closet space; but the squirrels chewed a hole in my closet wall; maintenance came out and took a photo, but never returned to fix the hole, and never addressed the squirrel problem in attic. For the last 2 1/2 years my closet door was barricaded and unusable. The bathroom was awesomely big, with a huge bathtub, great for bathing; but apparently there was a water leak into my downstairs neighbor’s bathroom; I had the maintenance out four times, and they did caulking and replace molding, and tried to find the problem, but to no avail. The neighbor started calling and screaming at the… See More>

anonymous

Resident • 2022 - 2023

1/7/2023

Affordability with Roaches

I am rating this property as poor because of pest/roach infestation and thin walls (among other things). To give a fair rating, let's look at both positives and negatives, then you can decide. Positives. (1) Rent is affordable - compared to similar size apartment. The size is fair for the price. (2) Outdoor maintenance is average. I've been here about 4 months in the fall. They kept it somewhat clean, and they did a great job right before and after a brief snowstorm. (3) Management is initially responsive. (4) Plenty of closet space. For the negatives, (1) roaches are also plentiful. Even if you like to keep a clean apartment like I do, it won't make a difference. There are many holes for pests to come in and out of. Management will provide regular pest control if you request it. If you decide to move here, make sure they did a treatment prior to your move in as required by law. Also check out the apartment thoroughly for evidence of pest. Request pest control as soon as you move in, that might help a little. (2) The outdoor trash bins almost always spill over, and trash gets everywhere. If you… See More>

kennethlopez672

Resident • 2021

5/27/2021

Outstanding job by the Stonebridge maintenance team. When I first moved in, the very first evening, I had a leak in my ceiling. IT was caused by the tenant upstairs flooding his room. I called maintenance and they were at my unit within 5 mins. They assessed the problem and instructed me to put down a bucket to cover the carpet from moisture. It occured again 1 week later. Maintenance was there within 2 mins. They assessed again and said they needed to put in a work order to install some sort of device upstairs above my unti to prvent leakage. They did so while i was at work. Very efficient. Extremely satisifed with customer service, quality of work, and timeliness and reliability of the maintenance crew.

anonymous

Resident • 2006 - 2021

5/3/2021

I have a lot to say and I think any potential resident should read this. I have lived here for well over 15 years, I have seen numerous different managements take over, and what they brought with them. I can with complete confidence say this is the absolute worst management I have seen work here. As far as maintenance goes, it is so hard to get a hold of someone. Even when you do, you end up getting attitude from workers. I remember one day coming home from work and my wife telling me how she got into an argument with one of the employees, something we’ve never had happen with any other management. Shows the professionalism. We’ve had nothing but good relations with workers in the past, since we know how hard they work and all they have done for us. So this interaction was very odd to me. From my personal experience, you need to be having an emergency before they think anything is worth fixing, but dear lord if it is not and they fix it. Now for the thing that boiled my blood. My life long dream has always been to own my house, this year… See More>

anonymous

Resident • 2013 - 2019

11/4/2019

I have been a resident for more than 6 years now and below are the pluses and minuses in my opinion. Minus Point: 1) UNBELIEVABLE DELAY IN MAINTENANCE SERVICES: a) In any apartment, I believe it's the customer's expectation that the maintenance issues are resolved in 2-3 days. But, believe it or not, I had a maintenance request open for 5 Months(Yes, you read that right, it's 5 months). The Bathtub faucet was leaking heavily initially and later it started running. I had contacted them multiple times over email and by walking in to office but to no avail. b) Heater and AC issues: My AC was not working for months both in 2018 and 2019. My heater has stopped working on 5th of October, 2019 and it has been close to a month and it's still not fixed. For a resident, these delays are just unacceptable. Sent multiple emails on this but again no result. Plus Points: 1) It's close to colonial park mall so you can get to the mall in 1-2 minutes. 2) Good swimming pool. So would I recommend Stonebridge to anyone? Answer is No. The maintenance delays are so significant that I would not recommend… See More>

Bri98

Resident • 2019

9/17/2019

Horrible !!!!! Maintenance doesn't do anything ! I'm pregnant and told them to fix my air and wasn't fixed until I withheld their rent ! Even then it was still a problem, not to mention maintenance can just walk into your house without permission! Also the attic leads into my neighbors house , I told them and they told me to just don't go up and put my safety at risk ! I went to the office because they refused to answer the phone , a lady by the name of ---- , yelled at me called everyone and the apartment including myself a slob when I asked if the situation was flipped around and if she was pregnant having to walk far with heavy trash and that's why I was told ! Then I refused to leave and she call the cops on me now I'm not allowed back in my own leasing office ,And she just definitely should Not be a manger here ! My first time ever living a On my own and this is what I deal with ! It's very said and I'm about to just break my lease and let it go on my… See More>

anonymous

Resident • 2016 - 2019

7/18/2019

Since moving here in 2016 we've had numerous maintance issues. Air conditioning broke twice and no maintenance was available to use. Our dishwasher was out for months nobody came out to attempt to fix it. For price we pay in rent they sure dont care about their residence!!!

modelguest

Resident • 2018 - 2019

5/17/2019

The overall rating is fair. The management and maintenance rating is less than acceptable, big fat ZERO! The maintenance manager talks a good game but follow thru is non existent. My windows have been without blinds for 3 months. I offered to buy blinds and hang them myself but the maintenance manager advised against it. I purchased curtains while waiting for the blinds. It is difficult to have lights on at night with no covering on the windows. My dishwasher has rotted piping in the door that needs replaced. The closet doors in the 2nd bedroom pulled out from the wall. I cannot repair it myself because it is a drywall issue. It appears the drywall is weak from the door continually being re-hammered in the wall. The calking around the tub has mold in it that scrubbing cannot remove;it needs re-calked. The washer and dryer are extremely noisy and look to be 20 years old and should probably be replaced. I submitted written requests, my first one March 8,2019. Today is May 15. I've stopped in the office twice and left at least 2 messages for maintenance with no response. I tried to call the Regional Property Manager but… See More>

anonymous

Resident • 2017 - 2019

3/6/2019

My apartment is spacious with really nice big windows. The maintenance man who came to my apartment was in a good mood and very nice to talk to. Some places have guys who always look grumpy or that they have other places they'd rather be. The maintenance guys here seem like they are happy and genuinely care about doing things right.

JamalR

Resident • 2017 - 2019

2/7/2019

The office is a comfortable place and they were very helpful from the beginning. My apartment was bright and clean when I moved in and maintenance came over quickly when I reported that my microwave stopped working. The last time it snowed, I saw one of the ladies from the office helping to shovel. She was really fun and remembered who I was when I stopped to say Hi. They make me feel welcome here.

anonymous

Resident • 2018

8/16/2018

Everything that is said is true. You put in a maintenance request and nobody shows to fix the problem. I been there going on 9 mths now, and I put in the same request 7 times and noone shows up. The maintenance staff is Horrible. I have witnessed them cleaning their cars outside instead of helping people. Also they have a bug problem as well. Thousand Leggers and Spiders. I bet you if the tenants start putting their money in escrow they will get their act together. I am def. not renewing the lease.

Shawnte_S

Resident • 2018

7/12/2018

This apartment is an absolute rip off.. I moved here in February and each month since then I have had numerous maintenance requests put in to have my stove replaced because the pilot will not stay lit and I am without full use of my stove for days on in. Since the summer months I have had 6 maintenance requests submitted for my AC. Each and every time I have been more than professional and understanding to the fact that I have been totally overcharged for a 2 bdrm which I don't have total use of my amenities which are outlined in my lease. As of right now... my AC has been out for 3 days ( last month it was a week) and today the property manager sent one of her workers to come and lie straight to my face and assured me that my AC would definitely be repaired again today. No one showed once again. These apartments are old and the AC needs to be replaced not repaired in all of these units. Every month when I go in to complain.. (Because they do not answer/ return phone calls anymore) the office is always filled with other… See More>

anonymous

Resident • 2017 - 2018

6/30/2018

I have no portal to pay my rent, I can't submit tickets for repairs, I can't call the number that is being provided ). The number that is being provided isn't in service or has not been assigned to a phone. I have to take time out of my day to drive to the bank, to obtain cash, to obtain money orders, to drive back to the office (very limited hours) and pay my rent. Most recently, they decided to send out invoices that were incorrect and reflected that a number of tenants didn't pay there rent, when in fact we did! It's a train wreck. This place gets traded every 6 months to a year. I don't forsee that I will be staying here.... Think long and hard before you make arrangements to move to this place...….it's not as great as the reviews make it seem.

mystic97

Resident • 2018

4/7/2018

DO NOT LIVE HERE! Run and run fast from these leeches. They have no idea what they are doing amd go out of their way to prove that they have nothing but disdain for their residents and ONLY care about your money and making sure they dont have to actually do any work. The entire office staff is lazy and do more to avoid work than they would had they simply done their job. They are awful and deserve to go out of business

Manager

4/10/2018

Capital Pointe by OneWall

We're sorry that you have this impression of our community. Our goal is to provide our residents with five-star customer service, from our leasing staff to our maintenance team, and we're sorry that this hasn't been your experience. Please reach out to us directly at [email protected] so that we may listen to your feedback and do our best to improve your situation. Thank you.

Saliyma_C

Resident • 2017 - 2018

1/26/2018

I love this community because the staff is pleasant and the grounds are well maintained. There is a pool, indoor gym, playground and a lot of room for my out door workouts and jogs I can't wait for spring to hit. Everything is neat and clean I would defiantly recommend this place.

Manager

1/29/2018

Capital Pointe by OneWall

Thank you for the review! We are so happy you enjoy living at Stonebridge. We hope you will be happy in your apartment for years to come.

anonymous

Resident • 2016 - 2017

8/26/2017

I was always told that you get what you pay for so when shopping for apartments, I thought this held true. Stonebridge had the biggest price tag compared to the other options around Harrisburg I considered, so I figured it had to be nice if the rent was so high. NOT the case. I constantly had an infestation of bugs more specifically, thousand leggers, centipedes, silverfish..whatever you want to call them but it was horrific. They offer a complimentary exterminator to come "take care" of the problem if it exists so I took advantage. First of all.. it didn't help. At all. If that wasn't enough, the exterminator was SO rude and basically told me to stop being dramatic and gave me some sticky traps thinking that would solve my problem. Nice. I also had a really bizarre infestation of ants and some sort of flies that invaded one night before I went to sleep. I literally considered getting a hotel!! Long story short, I was disgusted. So disgusted that I moved out a month earlier than I had left in my 9 month lease, and even paid rent in full for the month I wasn't there because that is how… See More>

Carol Carnes

Resident • 2017

5/29/2017

I have only been here a little over a month and already several maintenance issues remain unresolved. They are: a rusted towel rack in the shower, peeling paint on the side of the sink, and very, very overgrown bushes outside my bedroom window and an additional handicapped parking space. I have left a few messages with their answering service, submitted my requests in writing, and even talked to one of the maintenance men to no avail. I am very frustrated due to their lack of consideration of their tenants as well to a total disregard of the appearance of their property.

Steelers26

Resident • 2014 - 2016

10/15/2016

Maintenance is horrible. In the winter they do not plow.

hiDon

Resident • 2014 - 2016

8/25/2016

A/C took 3 weeks to start fixing, maintenance is sloppy at times,

anonymous

Resident • 2012 - 2016

8/18/2016

Renter BEWARE!!!!! I have been her several years. The rent has increased every year I have lived here. The units are old, and need much repair. I have had my toilet ring leak and water came through my downstairs ceiling. My hot water heater leaked and soaked my rug. My wastewater pipe from my upstairs leaked and saturated my rugs. Finally after the Rug cleaners complained about mold growth, I was given new carpeting. My baseboards outside my utility closet are still stained and rotten because of the leaks. Maintenance does not view this as a priority. It has been 2 years!!!! The outside lighting is horrible in some parts. When the bulbs are all working it is great but otherwise it is awful. The winter is an utter travesty, I live on a hill and salting the lots is done hours after a storm stops. The Maintenence staff continuously uses the excuse that the buildings are old. That excuse gets old. I realize things break, but when you spend thousands on landscaping and the living spaces are falling apart, there is a problem.

Manager

8/29/2016

Capital Pointe by OneWall

Dear Valued Resident, Thank you for your review. I am very sorry to hear that your experience living here at The Brook at Colonial Park has not been satisfactory. I would like to schedule a time to meet with you in your home regarding the issues you've experienced. Please contact me at your earliest convenience at [email protected] or 717.652.8100. Thank you for calling The Brook your home. Sincerely, Ashley-Property Manager

anonymous

Resident • 2016

8/10/2016

I have called the Brook my home since April 2016. So far I have had nothing but good experiences. I need to give a shout out to Zac in the office. He was great to work with when there was an emergency the day before my move in date with the Apt. I was to move in to. he quickly found me another Apt so I did not have to push out my move in date!!! My building is very quiet and I couldn't ask for better neighbors. The grounds are very well kept and clean. The pool upgrade is absolutely beautiful. I referred my sister in law to the complex and she loves her Apt as well.

AgilityPrincess

Resident • 2013 - 2016

8/10/2016

I'm going into my 3rd year of living at The Brook. Overall I've had a lot of very good experiences, and only a couple of not so good ones. When I've had maintenance issues, they've been addressed quickly and in a timely manner, with the exception of when my A/C went down, but that was due to circumstances beyond their control, and the lack of snow removal due to the contractor they had hired not finishing the job during the blizzard back in Jan. They've recently changed management companies, and I am seeing a change in the way things are handled. They have been remodeling a lot of the buildings, currently putting new shingles on the roofs, have refinished the exterior of the buildings, and have been working on the landscaping that the last management company got rid of. I love being in a pet friendly community that's close to things, and that I feel safe at. I'm hoping that they replace the lamp posts that don't work soon, as it would be nice to have some better lighting outside at night. Despite being in one of the "unrenovated" apartments when I moved in, the unity is clean and neat,… See More>

anonymous

Resident • 2015 - 2016

8/3/2016

I've called the Brook my home for a little over a year now. My husband has lived here since 2013 and we are quite happy in our apartment. The landscaping is nice and the pool remodel is much nicer to look at than in previous years. Maintenance is rather prompt when it comes to refrigeration, bathroom, and other immediate issues, but not so much for the little things. However, they do get taken care of within the week. The community is quiet and the neighbors have never been much of an issue, considering we are on an end unit and have no one to one side. We occasionally hear the neighbors downstairs, but nothing too extreme that it keeps us awake at night. If there are any issues, most of the people in the community are respectful enough to take care of the issue if you knock on their door and ask politely for them to keep the noise down. We are in an older unit, so there is no washer/dryer hook-up, but there is a facility downstairs that offers several units for multiple loads. Occasionally some of the units are out… See More>

Manager

8/4/2016

Capital Pointe by OneWall

Dear Valued Resident, Thank you so much for taking the time to write such a thoughtful review. We are certainly happy to hear that you and your family are happy here. We will also let Madi know you appreciate her help and understanding. If there is anything we can do to make you stay at The Brook more enjoyable, please let us know. Thank you for calling The Brook your home. Sincerely, The Brook Management Team

Floor Plans & Pricing

All (5)
1 Bed (1)
2 Beds (3)
3 Beds (1)

1 Bedroom

Courtyard- Renovated

1 Bed, 1 Bath | 694 sq. ft.

$898

See Floor Plan Details

2 Bedrooms

Pavilion

2 Beds, 1 Bath | 898 sq. ft.

$920

See Floor Plan Details

Colinade

2 Beds, 1 Bath | 918 sq. ft.

$920

See Floor Plan Details

B1TH- Townhouse

2 Beds, 1.5 Baths | 1,082 sq. ft.

$1,073

See Floor Plan Details

3 Bedrooms

C1- Townhouse

3 Beds, 1.5 Baths | 1,152 sq. ft.

$1,308

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings

Noise

4.0

Grounds

2.0

Safety

3.0

Office Staff

3.0

Maintenance

3.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

Number of reviews in the past 365 days

Manager’s Review Engagement

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

Average time to respond to reviews

N/A

View Community Timeline

Features & Amenities

Other

Clubhouse
Fitness Center
Playground
Pool
Storage Space

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Leasing

Come home to your perfect apartment at Stonebridge Apartments in Harrisburg, Pennsylvania. With easy access to Highway 22, your favorite dining, shopping, and entertainment destinations are only a short drive away. Commuting to downtown will be a breeze with Interstate 83 nearby. Make Stonebridge Apartments your gateway to fun and excitement in Harrisburg, Pennsylvania.

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Office Hours

Sunday: Closed
Monday - Friday: 08:00 AM - 05:00 PM
Saturday: Closed

This community is managed by

One Wall Communities

Communities

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Questions & Answers (0)

Frequently Asked

How is Capital Pointe by OneWall Rated?

Based on 146 number of votes by renters, Capital Pointe by OneWall is currently rated 2.7 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Capital Pointe by OneWall?

Capital Pointe by OneWall is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.

How effective was the maintenance team when resolving your problem?

Capital Pointe by OneWall is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.

What are noise levels like at Capital Pointe by OneWall?

Capital Pointe by OneWall is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.

How safe is Capital Pointe by OneWall?

Capital Pointe by OneWall is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.

How satisfied are residents with the neighborhood?

Capital Pointe by OneWall is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at Capital Pointe by OneWall?

Capital Pointe by OneWall is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.

Who manages Capital Pointe by OneWall?

One Wall Communities

What is the pet policy at Capital Pointe by OneWall?

No pet policy available

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 1 Bath

2 Beds, 1.5 Baths

3 Beds, 1.5 Baths

Check Availability

Capital Pointe by OneWall

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Capital Pointe by OneWall is a 694 - 1,152 sq. ft. apartment in Harrisburg in zip code 17109. This community has a 1 - 3 Beds, 1 - 1.5 Baths, and is for rent for $898 - $1,308. Nearby cities include Penbrook, Swatara, Steelton, Wormleysburg, New Cumberland, Lemoyne, Enola, Camp Hill, Highspire, Marysville, Hummelstown, Middletown, and Hershey.

Capital Pointe by OneWall

Reviews

Floor Plans & Pricing

1 Bedroom

2 Bedrooms

3 Bedrooms

epIQ Ratings

epIQ Report Card

Features & Amenities

Leasing

Office Hours

One Wall Communities

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