Review History for Verified Resident 809490

The Dorchester


Updated Review

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Resident 809490

Verified Resident 2021 - 2024

8/13/2024

Everything seems ok, the only problems I get are with flying gnats & bugs and since I moved in complained about rugs, told office the rugs were fraying by the door, sliding glass door, seams & by the seams did not do correct. I suggest that they put a light on ceiling when you come in.
    Manager

    8/14/2024

    The Dorchester
    We appreciate your feedback. It's disheartening to hear about the issues you've experienced. Please know that we take all resident concerns seriously and will use your comments to further improve our service. We recommend reaching out directly to our office to discuss these matters further at [email protected] or (215) 234-7791. We're here to help.
    9 Previous Reviews

    Previous Review

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    Resident 809490

    Verified Resident 2020 - 2024

    1/23/2024

    I am happy, but there have been instances that I fell in hallway, there was a cap on floor & I did not see it, fell & went against railing, my arm was so bruised had black & blue big for some time, it still is sore, that was not the first time falling in hallway, made calls to office regarding problems, the major one was I moved in I told the office about the rugs were not installed correct, you could see lines & by the door & sliding door the rug was splitting, I had to put black tape over it, they never did anything, said it was new rugs?????
      Manager

      1/24/2024

      The Dorchester
      We're truly sorry to hear about your experiences, especially the incidents in the hallway. We'd like to learn more about these issues so we can address them appropriately. Please get in touch with us directly at [email protected] or (215) 234-7791 so we can discuss these matters further. Your safety and comfort are paramount to us at The Dorchester. Thank you for taking the time to share your concerns.

      Previous Review

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      Resident 809490

      Verified Resident 2019 - 2022

      11/27/2022

      I am very happy with staying at the Dorchester Apts. The people in the office are very friendly. It always seems to be safe, very quiet and relaxing. The only thing that many residents are not happy with is that we have to pay for the gas and the monthly rent has gone up.
        Manager

        11/28/2022

        The Dorchester
        Thank you for awarding The Dorchester such high marks! It brings a smile to our faces to know that our office staff and the community atmosphere have really impressed you. However, we apologize if you're unhappy with our pricing policies. While we believe we're competitive with the local market given the current economy, we're always happy to discuss our fees further if you reach out to us directly at [email protected] or (215) 234-7791. Thanks again for the feedback!

        Previous Review

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        Resident 809490

        Verified Resident 2019 - 2022

        11/6/2022

        Very happy with the community, the maintenance men are very friendly & knowledgeable & the staff in office are very understanding, friendly and helpful. Just need some issues taken care of and everything will be fine!
          Manager

          11/7/2022

          The Dorchester
          Thank you so much for this fantastic review! We hope you continue to love our community for many years to come. Regarding the "issues" you need taken care of, please reach out to us at [email protected] or (215) 234-7791 so we can discuss what needs to be done.

          Previous Review

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          Resident 809490

          Verified Resident 2020 - 2022

          8/21/2022

          The apartment complex is well taken care of, the neighbors are very friendly & helpful if needed. The apartment seems to be very well with security and the upkeep. The only thing that should be looked into is that some of the appliances are old and do not operate correct.
            Manager

            8/22/2022

            The Dorchester
            Thank you for taking a moment to review The Dorchester! We're so happy that you're enjoying the excellent living experience that we seek to provide for our residents every day. We also gladly welcome suggestions on improvement, so feel free to reach out to us directly at [email protected] or (215) 234-7791.

            Previous Review

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            Resident 809490

            Verified Resident 2020 - 2022

            6/5/2022

            I am happy with the apt community, the service did not take much time for the 2 maintenance men come out & fix problem. The only thing I am sure nobody liked is the fact that we have to pay for the gas, it is hurting the expense & the gas is not used much at all & the bill is not understanding, why is it so much???
              Manager

              6/6/2022

              The Dorchester
              Thank you for taking a moment to review The Dorchester! We're so happy that you're enjoying the excellent living experience that we seek to provide for our residents every day.

              Previous Review

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              Resident 809490

              Verified Resident 2020 - 2021

              8/17/2021

              It is ok, but some of items are old & need replaced. The community is quiet and peaceful, the steps going into lobby of apartment use to have two railings now it has only one? sometimes it is hard to get up steps with groceries.
                Manager

                8/19/2021

                The Dorchester
                Thank you for your review of The Dorchester. It brightens our day to know that you're enjoying your living experience overall, although it does appear you have some concerns. We would be happy to speak to you about them, so please contact us directly at [email protected] or (215) 234-7791. Thanks again.

                Previous Review

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                Resident 809490

                Verified Resident 2020 - 2021

                4/6/2021

                The occupancy of the apt is ok, the only thing that I do not like is the Dorchester Apt buildings fo not have any storage space like many other apts have, so we have to pay to have things stored that we cannot fit in the apt!!!
                  Manager

                  9/28/2021

                  The Dorchester
                  Thank you for taking the time to provide your feedback. We appreciate your residency. If there is anything the leasing staff can help you with- please do not hesitate to reach out.

                  Previous Review

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                  Resident 809490

                  Verified Resident 2020

                  11/8/2020

                  The only problem I have is getting into the lobby with the high step to g err t into it. I have to hold on to the door ledges with both hands to get in, I have to have surgery on left knee, fell once getting into lobby on cement, wish something could be placed there (another step to get on may make it easier)
                    Manager

                    11/11/2020

                    The Dorchester
                    Thanks for bringing this to our attention. We’re eager to look into the issue, and work with you on a solution. Please contact the office at [email protected] or (215) 234-7791.

                    Previous Review

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                    Resident 809490

                    Verified Resident 2020

                    8/30/2020

                    Seems very quiet & laid back, the only thing I do not like is the step going into the lobby, I have to hold on to both sides of door to get up into the lobby, need step underneath the main one to help getting in!
                      Manager

                      9/1/2020

                      The Dorchester
                      Hello and thank you for your review of The Dorchester. We appreciate your feedback about the step into the lobby. Please feel free to reach out to our office at [email protected] or (215) 234-7791 so that we can discuss it with you. Thanks!

                      Review 9 out of 327

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                      The Dorchester

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