Review History for Verified Resident 1111653

Wharf 7 Apartments


Updated Review

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Resident 1111653

Verified Resident 2019 - 2023

12/15/2023

I am happy with the community and amenities. My only complaint is that we get nickled and dined about everything, with rate increases and new things like SmartRent, with no warning. I never asked for SmartRent, yet it was added and now I have to pay $27 for it! That's a LOT of money Wharf 7 is making off all the u it's paying for it. It should have just been an added feature, without charging tenants. Also, I don't like that I'm forced to pay for ATT. I would opt for NO cable service if I could. I don't watch anything but Netflix. Oh, and while I'm at it, wayyy too many dogs here!
    Manager

    12/15/2023

    Wharf 7 Apartments
    Thank you for sharing your feedback about your experience at Wharf 7 apartment community. We're pleased to hear that you're generally satisfied with the community and its amenities. We genuinely value your feedback and understand your concerns about the recent changes in services at our community. Our primary goal is to ensure a positive living experience for all our residents, and we apologize for any inconvenience these adjustments may have caused. We take your input seriously and are committed to enhancing our communication and decision-making processes in the future. If you have any specific issues or questions you'd like to discuss, please do not hesitate to reach out to our management team. Your feedback is essential in helping us provide the best possible living environment for our valued community members. Thank you for being part of our community. Sincerely, Deborah Community Manager
    1 Previous Review

    Previous Review

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    Resident 1111653

    Verified Resident 2019 - 2023

    2/9/2023

    I am overall happy with my experience at wharf 7. However, I had a bike stolen from the garage (it was locked) and am dismayed by all the theft and car break-ins throughout my years here. NOTHING has been done to help keep our garages safe. I do not park in the garage because of this. A huge benefit of living here has been taken from me due to safety concerns. This has to be addressed!
      Manager

      2/10/2023

      Wharf 7 Apartments
      Thank you for your feedback on your apartment home in Wharf 7. We are certainly sorry to hear about your bicycle and want you to know our resident's well-being is our priority. Please feel welcome to call or stop by anytime to discuss any additional feedback, or concerns, or to ask questions. We value our residents and want you to be happy in your home. Kind regards, Deborah Community Manager

      Review 19 out of 129

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      Wharf 7 Apartments

      October 2024

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