Review History for anonymous

Homestead at Hartness Cottage Homes


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anonymous

Resident 2014 - 2016

4/18/2016

don't be fooled by the quaintness of the neighborhood or it's amenities. Pool is too small for the size of neighborhood. Although the fitness center is very nice, the personal trainer has their business inside the fitness center and usually using most of the equipment in the mornings while they train paying customer who live in and outside of the community. They have a 'club-house' and boats for use on the pond, however you can only use these amenities when the office is open during regular business hours M-F and till 5 on Saturdays. Who is available to use the boats or rent the clubhouse during the day while most everyone is at work or part of the day on Saturday? They are closed on Sundays. They used to provide on-site security officers, but they are now gone as well as the one dwelling that was available for nightly rentals for extra guests. They keep changing the rules without notice. If you don't mind paying extra for a garage, overpaying for water ($75/month for 2 people!) jockeying for a parking spot like you have to when you live in the city or have your trash picked up with the excessive noise of clanging trash bags and a loud truck at 10 pm, then this is the place for you! Management staff is unprofessional and can't respond to a question with a straight answer. It is very expensive for what you get and very transitional. I look for this place to go down hill very fast if they don't make some management changes soon.
    Manager

    9/13/2016

    Homestead at Hartness Cottage Homes
    Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. Please contact us at 864-288-5822 or [email protected] so we can address your specific concerns. We look forward to speaking to you soon!

    Review 53 out of 53

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