Location is great but if the increase in rent continues I might as well go ahead and purchase a second home. I have noted many people that I have known are moving out purchasing homes for that very reason. I rely on the swimming pool being clean for my ability to exercise because of my disability. So please keep it clean during the warmer months.
I do not know if the apartment staff is aware but their are stray cats everywhere. They are especially out at night at the dumpster.
Manager
1/30/2023
Velo Verdae
Hello! I apologize to hear that you weren't pleased with rental increases in the past year, and I just want to reassure you that the increases were based off of markets rents in our area. Going forward we will ensure that renewal offers are sent in ample time for residents to decide whether they would like to renew or not. In regard to the cleanliness of our amenities; I can assure you that our maintenance staff will make the pool, gym, sport clubhouse, etc. their highest priorities as we began approaching warmer weather. Also, we were unaware of issues with stray cats and will be sure to address this immediately. Thank you so much for taking the time to provide us with your feedback and please let us know if there is anything more that we can do to amplify your experience here at Velo Verdae.
Thank you,
Kelly Bryant
Community Manager
Velo Verdae
1 Previous Review
Previous Review
Resident 991134
Verified Resident • 2022
1/26/2022
I am disabled and have been advised by my doctors to swim as a means of therapy. This was one major factor that I decided to rent at Velo Verdae. The pool is not being maintained properly and honestly has now become a health hazard. Frogs, leaves and algae are constant in the pool. The pool robot cleaner is put in the pool and does not even operate and is left in the pool for weeks? Very disappointed in pool maintenance. Very happy with the apartment.
Manager
1/26/2022
Velo Verdae
Thank you for taking the time to leave us a review. We will make sure that the pool is sparkling, like it usually is. We do ask that residents are understanding during the days we have inclement weather, as it affects the chemicals in the pool. Please reach out to the office, should you have any other concerns. Thank you for your time and we are so glad you love your apartment!