I highly recommended Velo to my friends after first moving in. In fact, one of my friends moved here because of me. The last year, I have been far less impressed. One example is that we were given a $200+ price increase with less than a week to give renewal notice (& no new amenities or things added in that time). I love Velo's amenities & 2 years ago I toured probably 15 apartments & felt it was the best complex at the best price. Now I do not think that is true anymore. There are other places that would probably beat it out by price or features. It's a good complex, but it could be better.
Manager
1/30/2023
Velo Verdae
Hello!
First, I'd like to say thank you for your feedback. I apologize to hear that you weren't happy with your renewal increase last year and just wanted to reconfirm those increase was based off of competitor pricing as well as market rents in our area. Going forward we will make absolutely sure that renewals are sent in a timely manner giving residents ample time to make a decision. I would like to let you know that we are implementing tons of projects this year to continue to beautify our community such as new office furniture as well as all new pool furniture for the Summer. Please feel free to always express any thoughts that you have on how we can continue to improve our beautiful community.
Thank you,
Kelly Bryant
Community Manager
Velo Verdae