In the beginning we chose this property based on the team we met during the choosing process. As time has gone on, the management team has continuously let us down. Communication style and content with incorrect information is terrible. When a question is asked, I get "I don't know" or another unsatisfactory answer. Issues with other tenants have not been handled well - specifically pets and parking. Overall, we are very concerned about the management of this property and are not inclined to refer other to apply here until management is much better.
Manager
8/5/2024
Velo Verdae
Improving our communication and management practices is a top priority, and your feedback is invaluable in helping us make the necessary changes. We are committed to addressing these issues promptly and ensuring a better experience for all our residents.
Please reach out to us directly at [your contact information] so we can discuss your concerns in more detail and work towards a resolution. Your feedback helps us improve, and we appreciate your patience as we strive to enhance our services.
Thank you for bringing these matters to our attention.