Review History for Verified Resident 791292

Riviera at Seaside Apartments


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Resident 791292

Verified Resident 2019 - 2020

7/15/2020

Smoking in this building that penetrates my apartment is an ongoing problem in this non-smoking community. I would not recommend Riviera until the smokers either stop smoking or leave the community. I rented in this community because I have serious pulmonary conditions and this community is advertised as a non-smoking community including requiring the execution of a "non-smoking amendment" with the lease. This has been a challenge since at least November 2019 when I initially began documenting it. Then it was finally taken care of, it seemed, and the smoking stopped in March 2020 which is why I renewed my lease. Then, on June 19, 2020, we received an email indicating we have a new Community Manager (Michelle is awesome, as was Taylor) but the smoking started on June 19, 2020, stopped for a week and began again June 24, 2020, and continued until yesterday. I don't know about today yet. Please either make it stop or do not advertise this community as non-smoking. Sincerely, Margaret M Cox
    Manager

    7/17/2020

    Riviera at Seaside Apartments
    Hello Margaret, we appreciate you taking the time to leave us this feedback and are happy to have met your expectations. We will continue to address the issues and work with you in respect to your concerns. If you have any further questions, please give us a call. We're always happy to help!

    Review 75 out of 92

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