Review History for Verified Resident 959048

Riviera at Seaside Apartments


Updated Review

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Resident 959048

Verified Resident 2020 - 2023

6/17/2023

You can hear your neighbors have sex, fight, watch tv, walk anywhere, vacuum, and their dog bark the walls are so thin. The staff took the pool away and leave it as a mosquito breeding grounds. You have to pay for the trash service which comes at random if even at all. They raise the rent every year a ridiculous amount especially if you only need a couple months or so to get out. Maintenance guys are good. The only reason to rent from here is location to everything else around, nothing to do with riviera.
    Manager

    6/22/2023

    Riviera at Seaside Apartments
    Thank you for your review. We are sorry to hear that your experience at Riviera at Seaside has not met your expectations. We try hard to ensure that everyone has a wonderful living experience and we apologize if you have not. If there is anything we can try and do for you, please let us know. You are welcome to visit the office, call us at 846-278-8900 or email us at [email protected]. We will do our best to accommodate your requests.
    2 Previous Reviews

    Previous Review

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    Resident 959048

    Verified Resident 2020 - 2022

    6/12/2022

    Living here is ------- garbage now. It was great when we got here July 2020, but since then I’ve had three things stolen from the parking garage, packages not show up at Luxor or my door, the trash guy is on his own schedule like sometimes doesn’t pick it up at all and you can’t opt out of paying of course, the floors are thin and we hear our neighbors having sex, walking, talking everything. They raise the rates every year which I guess is normal but it’s horseshit because the living condition is getting worse and worse. Like there’s construction all the time and they’re taking the pool away. The amount of money we pay to live in a tiny apartment is ridiculous and they’re just making things worse, management is terrible. The only good thing is the maintenance guys are great and the girl that works the front desk is super nice.
      Manager

      6/30/2022

      Riviera at Seaside Apartments
      Hello, We're disheartened to hear that your experience here has been less than satisfactory. We are working on making changes with the current trash provider that will hopefully provide more consistency of service. We understand that some of our residents are concerned about the removal of our smaller pool to add an outdoor lounge space, but we hope everyone will enjoy the space once the project is done and our large pool is getting some upgrades too! If you have any other questions or concerns, our team is always here to talk and to listen; feel free to reach out anytime. Sincerely, Riviera at Seaside Management

      Previous Review

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      Resident 959048

      Verified Resident 2020 - 2021

      10/8/2021

      The maintenance staff are great, love living here its a nice safe area and convenience of everything is awesome. The manager at the office acts like shes too important or busy to talk with you though, like an issue Im having isnt worth her time. Like I pay a lot of money to live here a little bit of effort would be nice when I come in the office asking for help. Especially when I need help from a mistake that THEY made and Ive called multiple times waiting for them to get back to me. Everything is great here though just the lady at the front office she should have a better attitude and treat the residents respectfully.
        Manager

        10/20/2021

        Riviera at Seaside Apartments
        Hello, Thank you for providing us with this feedback. We are happy to hear that you've had a positive experience with our maintenance team and enjoy the area! We'd love the opportunity to discuss the experience you've had with our office staff so that we can turn your experience around. Please let us know how we can further assist you and we hope you have a wonderful day! Sincerely, The Riviera Team

        Review 28 out of 92

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