Several months ago I had someone trying to break in my apartment at 11 PM at night and I did call the community officer line and no one ever called me back. I had to call 911 and the person was beating on my door for 20 minutes and trying to get in my apartment, by the time the officers got there, he had left.
And my neighbor across the hall from me (Leventis) asked about why the officer didn’t come out that’s on our property and they said that I never called and I actually did.
Very disappointed.
Manager
3/21/2024
Riviera at Seaside Apartments
Verified Resident 1236610, we really appreciate your feedback. If you call the office line, please select Courtesy Officer, a member of management will respond and request that the Courtesy Officer come to your home, but please also call the Police with incidents such as this. Our Courtesy Officer does not have the ability to arrest anyone. I am so sorry you had this experience and I hope that it will not occur again. If you have any additional information, please do not hesitate to reach out to the office.