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Slate Nexton

6000 Front Street, Summerville, SC 29486
(9 Reviews)

Reviews

3.7 rating

9 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1280876

Verified Resident 2024

9/19/2024

It has not been too good. I wasn't told all these fees wood be added to my rent. It is different every month. Dogs keep pooping in front of my door. I feel $30 is not necessary for every tenant garbage.

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    Resident 1279333

    Verified Resident 2024

    9/12/2024

    Some neighbors are loud and it took weeks for the leasing office to help fix the issue. My apartment also smells like weed EVERY DAY. It is coming through the vents, it is coming from the balconies below and absolutely nothing is done about it. Leasing office said the call the police, police tells me to call the leasing office. I filed 4 policy reports due to noise and drug usage here in this building. I live here with my 2 children and I am considering leaving sooner than my lease term is because I will not continue to live in an apartment that smells like weed all day every day, it is disgusting.

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      Resident 1279169

      Verified Resident 2024

      9/11/2024

      The office staff (Ashley) is fantastic. They are always very helpful and cordial. Always respond to any questions or concerns. Living at Slate is so much better than The Villas (where I resided before). The apartments are designed better and I feel like I am valued.

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        Resident 1273000

        Verified Resident 2024

        8/17/2024

        Although my stay here was short - due to military reasons, I enjoyed everything. The amenities were amazing! The staff (especially Brad) are also great. My only issue are the bugs? The first floor in building 1000 is atrocious. Spider, millipedes, palmetto bugs, etc. love it out there! I understand that this is the south and bugs come with the territory, especially during the warmer months? but they shouldn't be getting into the apartments at the volume in which they do. Every other day I have to vacuum/sweep near my doors (on the exterior and interior) I'm not sure if it's a weather stripping/seal issue or an extermination issue, but my overall rating of this apartment would be a 10/10 without the bugs!

          Manager

          8/20/2024

          Slate Nexton
          Thank you so much for leaving us a wonderful review! We are so happy to hear that you've had such a great experience at our community. We work hard to make sure our team is always going above and beyond for our residents, and we are happy to know it’s showing! Please don't hesitate to contact us and let us know if you ever need anything at all.
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          Resident 1272975

          Verified Resident 2024

          8/17/2024

          I absolutely love Slate - it is definitely more of a high class sort of community. The apartments are rather luxurious in size (as is the pricing that goes along with it), but you also get access to an amazing gym, a really nice pool, free coffee every morning, and an awesome work-from-home setup near the leasing office. I highly recommend it to anyone looking for a place that gives off 'independent hotel' vibes.

            Manager

            8/20/2024

            Slate Nexton
            Hi! Thank you for sharing your wonderful feedback about your experience at Slate Nexton. It's great to hear that you've enjoyed our abundance of state-of-the art amenities. Our apartment amenities give residents the best in luxury living in Nexton. Thanks for choosing us and for leaving such a great review! We look forward to continuing to exceed your expectations.
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            Resident 1272578

            Verified Resident 2023 - 2024

            8/15/2024

            maintenance staff is amazing, leasing department is grossly incompetent specifically chandler and Ametria Kidd. I hate living here. Management regularly threatens residents with the police if they are confronted on not doing their job.

              Manager

              8/16/2024

              Slate Nexton
              Thank you for taking the time to leave us a review. With professionalism, our team works extremely hard to ensure that the needs of our residents are always met and we would like to discuss your experience in more detail to find out more information and address your concerns. We take customer feedback seriously and aim to provide the highest quality service and best community every day. If you're open to discussing this further, please get in touch directly so we can address your concerns. We look forward to speaking with you.
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              Resident 1272283

              Verified Resident 2024

              8/14/2024

              When walking out of my apartment it's surroundings are never clean. It looked like someone threw up on the stairs and it was there for a month before they cleaned it and when they did they didn't even clean it all.

                Manager

                8/15/2024

                Slate Nexton
                Thank you for sharing your experience. We apologize for any issues you've had while living at Slate Nexton Apartments. We understand the importance of providing clean and functional amenities for our residents and are committed to enhancing the living experience for all residents. Please report what occurred to the leasing office so we can look into in this instance or any other and we will address and assist as quickly as we possibly can. Your satisfaction is our top priority.
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                Resident 1272072

                Verified Resident 2023 - 2024

                8/13/2024

                The only issue I have currently is the trash outside of everyone's doors at night. I have to walk past everyone's trash leaking everywhere and watch all the bugs jump out of them. As REQUIRED, I put my trash in a provided trash bin outside my door. Apartments are supposed to be fined 25.00 every time this policy is broken. Trash is constantly in the walking path in bags only in the hallways and we shouldn't have to walk past smelly leaky garbage.

                  Manager

                  8/13/2024

                  Slate Nexton
                  I understand that you have been facing challenges, and I deeply regret any inconvenience caused. Please be assured that I have personally taken note of your concerns and have shared them with the appropriate team members. We are actively working to resolve the issues you have raised. I want to assure you that we are fully committed to improving your experience as a resident. Our team is dedicated to resolving your concerns promptly and effectively. If you have any specific suggestions or requests, please do not hesitate to share them with us. We value your input and will do our best to resolve.
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                  Resident 1264414

                  Verified Resident 2023 - 2024

                  8/1/2024

                  I had high hopes when i first moved in because the property was only a year old and appeared well maintained. Sadly, have been disappointed with the lack of common area upkeep and cleanliness. Breezeways and mail areas not maintained and cleaned regularly. Pet waste disposal bins overflowing week after week. Residents not fined for leaving garbage in breezeways repeatedly every weekend and not in the provided plastic bins and leaving stains on floors and causing pest issues in the common areas. Pool has been closed at least 3 times for resident violations that affect the rest of community. Perhaps you need to invest in surveillance of the property. You have a lot of upcoming and competing properties in the area, so would assume you want to be proactive to retain your residents.

                    Manager

                    8/7/2024

                    Slate Nexton
                    Thank you for your review. We appreciate your feedback, as we strive to provide the best service and ensure that everyone has a positive experience at our community. Our team works diligently to ensure that any issues or maintenance requests that arise are addressed promptly to keep the community clean. We have recently completed a full clean and power washing of the breezeways and the mail area is checked every day and is not dirty. The pet waste bins are managed daily and our maintenance team thoroughly checks these every morning. We don’t appreciate when resident’s don’t pick up their trash and we do everything we can to address the matter in a timely manner. In the rare occasion that we have to close the pool, we will send out a notice to everyone informing them of the closure and re-opening. We prioritize the safety of our residents and have surveillance outside. We understand the importance of providing clean and functional amenities for our residents and are committed to enhancing the living experience for all residents. If you're open to discussing this further, please get in touch directly so we can address your concerns. We look forward to speaking with you.

                    epIQ Ratings

                    What is epIQ?

                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                    epIQ Report Card

                    In partnership with SatisFacts™

                    Community epIQ Grade

                    B
                    B

                    Renter Ratings

                    B

                    Review Ratings

                    Noise

                    3.3

                    Grounds

                    3.7

                    Safety

                    3.3

                    Office Staff

                    3.2

                    Maintenance

                    3.6

                    Neighborhood

                    4.9

                    Survey Ratings

                    SatisFacts™ Tour Survey

                    SatisFacts™ Move-In Survey

                    SatisFacts™ Maintenance Survey

                    SatisFacts™ Renewal Survey

                    Review Count

                    B-

                    Number of reviews in the past 365 days

                    9

                    Manager’s Review Engagement

                    B

                    Percentage of reviews responded to

                    66.67%

                    Manager’s Review Reply Time

                    B+

                    Average time to respond to reviews

                    9.89 days

                    View Community Timeline
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                    This community is managed by

                    West Shore

                    B-
                    B-
                    Communities
                    51

                    Questions & Answers (0)

                    Frequently Asked

                    How is Slate Nexton Rated?
                    Based on 9 number of votes by renters, Slate Nexton is currently rated 3.7 out of 5 stars.
                    How satisfied are residents with the upkeep and overall appearance of the grounds at Slate Nexton?
                    Slate Nexton is rated 3.7/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                    How effective was the maintenance team when resolving your problem?
                    Slate Nexton is rated 3.6/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                    What are noise levels like at Slate Nexton?
                    Slate Nexton is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                    How safe is Slate Nexton?
                    Slate Nexton is rated 3.3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                    How satisfied are residents with the neighborhood?
                    Slate Nexton is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                    How satisfied are residents with the staff at Slate Nexton?
                    Slate Nexton is rated 3.2/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                    How often does management engage with reviews?
                    Managers have responded to 66.6667% of their community reviews in the past year.
                    How quickly does management engage with reviews?
                    Managers have replied within 9.89 days to their community reviews in the past year.
                    Who manages Slate Nexton?
                    West Shore
                    What is the pet policy at Slate Nexton?
                    No pet policy available

                    Check Availability

                    Slate Nexton

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                    Beds

                    0

                    Baths

                    0

                    Slate Nexton is an apartment in Summerville in zip code 29486. This community has a 0 Bed, 0 Bath Nearby cities include Ladson, Goose Creek, Hanahan, North Charleston, Ridgeville, Moncks Corner, Charleston, Daniel Island, Johns Island, James Island, Mount Pleasant, Holly Hill, and Walterboro.

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