#13,505 #1 #316

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Elm Creek

295 North Lawrence Avenue, Swansea, SC 29160
(3 Reviews)
$650/mo

Reviews

1.4 rating

3 total reviews

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2017 - 2024

10/9/2024

MANAGEMENT SUCKS!

SO, where do I begin? I moved down here in 2017 under the management of UNITED MANAGEMENT; since then they have sold the property to EMERALD CITY located in RALIEGH, NC. I have NEVER seen such UNPROFESSIONALISM in my entire life. I may get feedback and then again they may just ignore me as they have done since they took over. Nevertheless, it NEEDS TO BE BROUGHT TO LIGHT as to how the disgruntle tenants feel and how they are being treated!! YES, they did do some remodeling to all the vacate apartment but the tenants that were already there they didn't do, but was told that they would have first choice to move into the renovated upon completion: LIED! Then the LACK OF COMMUNICATION is so UNPROFESSIONAL, as well as MANAGEMENT! Every other month or so, they have someone NEW in the office or fired them for whatever reason or just not there at all. NEVER CAN GET SOMEONE TO DO THE REAL MAINTENACE, but you have money to spend to try and keep up the grounds....! I would have rather stay under previous management, but since I was asked to leave, and I did a day before expected;… See More>
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    anonymous

    Resident 2021 - 2022

    6/21/2022

    Horrible

    NO ONE goes above and beyond here Everything is falling apart repairs never get completed in a timely manor. Usually it’s resident is correct . Well at Elm Creek not so. There was an on going leak and Ms. Dewitt had guilty knowledge of my Apartment having this issue as I should never been allowed to live in the unit . Starting feeling a little ill not long after moving in. It’s a shame that one’s health is not important my family as well as others on the property were being poisoned. Go to something better as when you leave Elm Creek / United Housing Associates you loose Everything due to contamination. And your hood Health is no more ! It’s toxic, sick mismanaged property. Condemn it all

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      anonymous

      Resident 2021 - 2022

      5/24/2022

      Unhealthy

      I moved into an uninhabitable apartment due to a Leak from years of damage . Maintenance told witness that it caused thousands of dollars in damage we have to cover it up as witness stated as they asked about the damage . Also , current staff confirmed exactly what is in my report. It’s mold and all covered up. They knew about the situation. My Service Animal as well as Partner and I have been Ill. They knew all along and said nothing . Putting my health at risk. Also I was presented with the fact management had a test done as soon as I left and it was same unhealthy and toxic and mold present : don’t stay here

        Floor Plans & Pricing

        2 Bedrooms

        2 Beds, 1.5 Baths

        See Floor Plan Details

        Disclaimer: Special, prices and availabilities subject to change.

        epIQ Ratings

        What is epIQ?

        The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

        epIQ Report Card

        In partnership with SatisFacts™

        Community epIQ Grade

        D+
        D+

        Renter Ratings

        C

        Review Ratings

        Noise

        3.0

        Grounds

        3.0

        Safety

        3.0

        Office Staff

        1.0

        Maintenance

        1.0

        Neighborhood

        3.0

        Survey Ratings

        SatisFacts™ Tour Survey

        SatisFacts™ Move-In Survey

        SatisFacts™ Maintenance Survey

        SatisFacts™ Renewal Survey

        Review Count

        B-

        Number of reviews in the past 365 days

        1

        Manager’s Review Engagement

        F

        Percentage of reviews responded to

        0.00%

        Manager’s Review Reply Time

        F

        Average time to respond to reviews

        N/A

        View Community Timeline
        View Community Timeline

        Features & Amenities

        Pets
        • Dogs Allowed
          Deposit: Required
          Less Info
          More Info
        • Cats Allowed
          Deposit: Required
          Less Info
          More Info
        Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

        Questions & Answers (1)

        Anonymous
        Asked on: 03/19/2018
        Q: What is the estimated utility bill for one person?

        Frequently Asked

        How is Elm Creek Rated?
        Based on 3 number of votes by renters, Elm Creek is currently rated 1.4 out of 5 stars.
        How satisfied are residents with the upkeep and overall appearance of the grounds at Elm Creek?
        Elm Creek is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
        How effective was the maintenance team when resolving your problem?
        Elm Creek is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
        What are noise levels like at Elm Creek?
        Elm Creek is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
        How safe is Elm Creek?
        Elm Creek is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
        How satisfied are residents with the neighborhood?
        Elm Creek is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
        How satisfied are residents with the staff at Elm Creek?
        Elm Creek is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
        What is the pet policy at Elm Creek?
        Dogs Allowed
        Deposit: Required
        Cats Allowed
        Deposit: Required
        What types of floor plans are available?
        2 Beds, 1.5 Baths

        Check Availability

        Elm Creek

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        Baths

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        Elm Creek is an apartment in Swansea in zip code 29160. This community has a 2 Beds, 1.5 Baths, and is for rent for $650. Nearby cities include Pierre, Cayce, West Columbia, Lexington, Columbia, Orangeburg, Irmo, Batesburg, Blackville, Denmark, Williston, Blythewood, and Elgin.

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