Review History for anonymous

Do not live here

Lets see. Not only do they feel it is alright for mainenance guys to just unlock the door and come into your apartment, one guy had the balls to come into the apartment(looking as if he was casing the place) and asked why we had so many computers. My boyfriend's car got towed for the license plate being expired of which I thought you were not supposed to drive if it was(and yes he lives here with me). In fact, when his car was towed, he asked where it had been taken, and the manager said she knew nothing about it. When he threatened a lawyer, she told him which tow company. Another tidbit of interest is that they say that they tow for expired tags, double parked cars, oil leaks, etc. As we were driving through the complex, we noticed that several other people that live here that have nicer cars than my boyfriend's that had been expired for far longer, were not towed, and have still not been towed. They obviously believe in special treatment. I do not usually care about noise, but the construction of the buildings must be poor because it always sounds like the guy upstairs is sumo wrestling. Our air conditioning has had problems and at one point sprung a leak and flooded half of the second bedroom. To fix this, the maintenance man came out and stuck a plug in it and put a dehumidifier in the bedroom. Well, the plug made it worse, and it began to leak in 4 places, quadrupling the leaking. When I told the manager that the bedroom was flooded(the 2nd time I told her) and I informed her that they did nothing to suck the water out of the carpet, she said she would have someone out there immediately since she considered this an emergency. (I almost thought they were going to try and pin it on us by saying, it's an emergency, you should have called when you first noticed the water on the floor.) Well I noticed this at 2 in the morning. Anyway, 4 hours later, still no one had come, and I called back and she acted as if she had forgotten. Pest control came at an insane hour in the morning(banged on the door and yelled "PEST CONTROL") and when we started to get up to answer it, he was already unlocking the door to come in. Is it just me, or is that illegal? They do not cover the water bill, which would be fine, except that they go through this company that is called Viterra Energy Services. We have had the most ridiculous water and sewage bills and they tack on extra for pest control that comes every 6 months. I believe they may also be tacking on the water they are using to water the plants near our building. I just cannot prove it. There is a sewage manhole uncovered outside our apartment which has been that way for a very long time now. I do believe that is a health hazard. Pieces of the building are falling apart, perhaps termites. There is also consistently wasp nests all over the place which they do absolutely nothing about. The most annoying thing of all I believe is that they say that if you cannot come into the office to pay rent during office hours, you can drop the payment off. Well, my roommate did this, by dropping it where everyone else drops their rent off. Apparently, they lost it and then charged us a $70 late fee, PLUS since they claimed that our apartment is really worth paying $779 a month(we are paying $659 because of a deal) they also charged us the rest of that amount. So we had to pay almost $200 in late fees. This has been the worst complex I have EVER lived at and the staff are so incompetent, I do not know how they know how to even button their shirts everyday. What's scary, is that when we moved in here, they told us that we had one of the nice apartments.