Verified Resident ā¢ 2014 - 2015
Pest control is an issue of never being able to come when I am home to supervise. Half the time I'm not sure if they have even come inside my house or just left a sticky note on my door and left.
I have an infestation of camel crickets in my outside storage closet and I have request to have this situation taken care of. When I confronted the office about the issue, I was told "well they're in season". This is an unacceptable response in my book especially when I pay a monthly fee for pest control and they supposedly come every week.
The trash over flow that is constantly on the side walk as soon as you pull in to the apartment complex is disgusting and unattractive to the complex. I again pay a monthly fee for the trash to be taken care of but for 20 something buildings, for some reason the trash only gets hauled away once a week and we have a constant over flow.
Situations like these make me ashamed of the apartment I live in and the responses I get from the staff in our front office when approached on these problems are unprofessional and not acceptable.
Overall, I love my apartment, but what I'm uncomfortable with is the fact that I pay extra fees for my pest control, trash, etc and these things are very poorly taken care of.. And the carelessness from the front office staff is extremely frustrating.
Overall, I love my apartment I just have a serious issue with how my problems are handled by the front office staff. I don't feel comfortable paying extra fees when what I'm paying for is not taken care of.
