Review History for anonymous

Great Environment, Terrible Management

Management was very friendly until after we signed the lease, at which time we went from being their first priority to the very last. Environment is a great deal for your money, except tanning beds are always broken. For the money, though, there are a lot of nice amenities, unfortunately the service by management, maintenance, etc. was lacking. We had two maintenance issues in the six months we lived there one was a fairly major water leak, the other was minor. Neither were resloved within 24 hours, and the water ;eak was not resolved to our satisfaction at all. We ended up paying hellacious fees to break our ten month lease early after six months of living at the park to but a house. (Fees greater than $2,000), so if you think you might have to break the lease early, don't do it!Aside from that, 6 months later, all settled into our new house nicely, I check my credit report and they have assessed a collection item on it. We left them being told that we had paid in full, with a forwarding address for us, an email address, and 3 phone numbers to contact us with. We were never contacted. We always paid our rent/utilities/etc. on time and never had any complaints from other tenants. Now they have reported something to the credit bureau, which we are currently in the process of disputing...thank God for good banks and cancelled checks...over something they never ever contacted us about after telling us that we had paid them in full. It has jst not been a good experience. Honestly, when we read this website before renting there, I thought the people who complained were mostly just the bad tenants or the few people who had bad experiences, but bad customer service seems to be a way of life around there. I think maybe they try to run you off, because they get more money if you break the lease than they do if it just ends naturally, not to mention they can then turn around and lease it to someone else. It was just really bad, guys. We were good tenants and are good people and they have treated us absolutely horrible. They were not concerned at all about maitenance, even when my floors were soaked in the bathroom, bedroom, and hall, it still took them 1-2 days to get the maintenance man over to even look at it, and then he couldn't fix it right away, and did not ever fix or dry the carpet even though I called about it, which then got a musty-mildewed smell. It was just a bad experience. It's a nice deal for the price, but because of the bad service, it's just not worth it. Believe the other reviews. I do now.