Review History for anonymous

What an adventure

Its going to seem like a carbon copy. We had a hot water heater bust and flood our livingroom, hallway and one of our bedrooms. They vacuumed the carpet & replaced the carpet pad fairly quickly, but this was after 2 days of having fans blowing in our house a dehumidifier. The Management is deceptively nice. They say nice things and try to cater to our needs, they even offered us a show apartment to live in while they cleaned our house, but I´m not one for letting people come into my house while I´m not at home. <br> <br>The painter did a less than wonderful job, leaving some sort of spackling dust on top of everything in our bedroom, that was fun cleaning. We told the office what happened and that we´ve cleaned everything. They offered to pay a cleaning service to come out and clean, but we had already done it. <br> <br>We asked to be compensated in some way and they took $200 off our rent for that month. <br> <br>Now that I´m writing all this down, it doesn´t seem like as terrible of an experience as I am remembering it. The ladies that work in the office were very nice and polite. I got the feeling the Upper Mgt was reluctant to be more forthcoming w/ apologies and that $200 we got, after requesting a free month, only came after a little arm twisting. Actually it took a letter to the Regional Manager to debitchify the Mgr here. <br> <br>I have the impression that there is a breakdown in communication between the office people and the maintenance people. I think I am upset at the wrong people. <br> <br>Our dryer isn´t venting. We had maintenance come look at it today while we were at work and when we got home, we found this on the Service Order: "We can´t do anything with the dryer vent. You will have to cange te vent pipe." That´s it, what does this mean? I´m mad at the Park, yet again, but I don´t think my anger is directed in the right direction. <br> <br>Woah, that´s a lot of feedback.