DO NOT RENT FROM HERE! The new company that took over has really run this place into the ground and Don&rsquo;t care. They never deliver on what they say they&rsquo;ll do and treat you like a ignorant fool for having a legitimate complaint. The units are out dated even if they are &ldquo;newly renovated&rdquo;, mold is a big issue, they charge you for a trash service no one wanted, cars are constantly broken into, they charge you hidden fees they don&rsquo;t disclose when signing the lease, they never answer the phones when their in the office, the new manager has no people skills at all and no personal connection (only cares about their bottom line), and the price they charge for these apartments could get you a nicer place somewhere else. PLEASE DO NOT RENT FROM HERE!

Knoxville-TN-MSA

For anyone looking to move into steeplechase, ask yourself &quot;why?&quot;. The only way you would move into Steeplechase is because, A- you didn&apos;t look hard enough for a good apartment or B- Your an idiot. Yes, the location is good, BUT THATS IT!! You can find apartments in Knoxville for the same price, with better appliances and a better neighborhood, just look a little harder. I learned this the hard way. Learn from my mistakes! Not saying the management is bad, or that the people that live here are bad, but the apartments themselves just suck. Example- I have had the tiles in my bathtub replaced twice, and they continue to fall off the wall and onto my toes while I shower. Mold is also an everyday concurrence. Now, they are trying desperately to turn this place around with the recent renovations, but be prepared to have your water turned off at least twice a month for 24 hours, with little or no warning. They are really trying with this place, but honestly, why deal with this when you can get a better place for the same price. Just do your homework. Also crime for this area is a little rough. Just keep your car doors locked and you should be OK.

We have been here a year&#44; and after 3 months of living here&#44; the storage building/ dump we here they like to stack up beds and old furniture outside in plain site was set on fire.  Not only did we have to look at te mess before&#44; now a bigger mess. We asked every other week when something was going to be done and nothing has. Finally&#44; after 8 months&#44; we put in our notice that we are leaving and they realized that there are now going to be 3 useless empty units that they can&#39;t fill because of their mess.  The others that moved out did so because of the mess.  I heard all kinds of lies when I would ask about a date or plans of cleanup. One top dog told me that a 1200 square foot building was going to be replacing the shed. 

Lately it has been snowing and icing. They dont salt anything but the front porch of the main office.  I would assume it would look bad if you showed up to look at the complex and had to slide your way in to the main office.  I live on a second floor and have had to deal with icy steps and luggage and or groceries!!  

Lastly&#44; maintanance doesn&#39;t complete their checklist. They have been in our place 4 times and never checked or replaced the fallen smoke alarm. It&#39;s on the copy of the check list they sign off on for you. They just circle yes and go on their way. 

You don&#39;t want to live here.  Bugs and leaks are everywhere.  The management sucks and will not claim any responsibility for their poor drainage problems and pests.  They are very rude and dishonest.  I have been lied to 3 times by 3 different people on staff and management at SteepleChase.

DON&#39;T RENT AT STEEPLECHASE!!

I have had nothing but a horrible experience here at Steeplechase Apartments which is located at 5800 Central Avenue Pike&#44; Knoxville&#44; TN 37912 and is run by the Fogelman Management Group which is headquartered in Memphis&#44; TN. My carpet was taken up at least three months ago so that the floor could be dried due to a broken dishwasher. The carpet was never put back down and I trip on it every time I come through my door. I have posted a picture below. Once again this was at least three months ago. Management has been notified at least twice of this problem. Recently I received an electric bill of $266&#44; this is very high for a small apartment&#44; so I called management to investigate. Maintenance found that someone had wired my heating unit wrong and it was pulling air in instead of pushing air out causing the unit to constantly run. Not to mention that it was not heating the room up and we were freezing. I have tried to contact the manager on four different occasions and she will not return my call. Once again this is just a taste of my horrible experience living here at Steeplechase which is run by Fogelman Management Group which is headquartered in Memphis&#44; TN. Just one more thing&#44; my neighbor has reported of a peeping Tom on two separate occasions and once again there has been no effort by the manager to put a light up in the very dark area behind our building. I would not recommend Steeplechase to anyone!

Stay away!!!!

I really like living at Steeplechase. I absolutely love my apartment. It&apos;s the perfect size for me, and I really like all of the windows, allowing for natural sunlight. There is a lot of construction work going on, but besides being an eyesore at times, it doesn&apos;t really bother me. With all of the construction, I also know that the property will look great very soon, so it&apos;s overall a positive.

I have had such a blast living here so far! The floor plans are open, the buildings and grounds kept up with, and the staff is so nice and helpful!

We have lived here for 6 months, at first it was OK but now mold is invading our bathroom and the closet next to it. Management seems to think that painting over the mold fixes the issue, the closet now stinks but after numerous written communications nothing is being done. Thinking about a lawyer to resolve this mess!

So far it has been a wonderful experience. It is so quiet and peaceful here. We have had a couple things needing fixing and they were so fast to get it done for us.

Run do not walk away from here. The apartments are nice at first then you sign a lease for 825 a month and everything goes down hill!!!  Part of the office staff are rude when you call...  If you have a maintenance issue on a holiday weekend you can forget about it being resolved anytime soon. Also you can file a service order they come to fix the issue and the fix does not work so you call back up there to be told they will submit another order for you on a Friday. You might get your issue taken care of by the following Tuesday. They only seem to care about the money and when you call the company who owns the property you only get the general run around. They will break their lease with you but expect you to stay or pay penalties to get out of your lease even though they do no do the proper upkeep on their buildings. And the pool, they allow it to be full of loud obnoxious drunks to the point kids can not be around it and when you say something it is ignored.  This is by far the worst apartment complex I have lived in. They will willing tell you &quot;we will get to it when we can&quot; yet they do not want you to complain and they will not take any off the rent for their lack of planning on issues with their own equipment. They think that 84 degrees inside is okay because they all have AC where they reside! There are gaps in the door and door jams letting hot air into your apartment. I would not recommend these apartments to anyone.

First I&apos;d like to say, if you are a resident here and would like to air your grievances, please send your story to . We moved here around 7 months ago and the entire experience has been an absolute nightmare. Before we could even move in they &quot;lost&quot; our information and the prices went up, so we had to provide our own evidence that we were quoted lower costs. When our move-in date arrived we came by to check the space out before bringing our things. Right away we realized that neither of the keys we were provided worked and they weren&apos;t able to get us any that night. The next day we were given new keys, but assured the mail keys were good. The apartment keys worked, but we found out later that the mail ones did not. Upon finally getting into our unit, we immediately noticed it was FILTHY. Insects and webs were in every corner, which we have photos of. The carpet and bathroom was awful and we found 2 loose screws in the rug. We were told twice the cleaning person would be sent out again, but they never were and we ended up having to clean ourselves. The fire alarms were both beeping upon move in and when I asked about it I was handed two batteries. The next thing we noticed was our washer and dryer we asked for in the rental agreement we&apos;re not present and after two weeks and several hours missed from work to meet for their arrival, we had to buy our own. Each time we asked no one seemed to be able to provide info on the delivery. Our fridge leaked for over a month and we had to leave a towel at the corner until they finally brought a new one after 2 previous maintenance visits. We met at the office several times for months seeking an explanation on a charge that wasn&apos;t explained to us properly. The washing areas if you don&apos;t have your own are in heinous disrepair. Our latest issue is that since December we have been contacting the team weekly to try and stop water from getting into our apartment. It spreads out from the wall along the floor when it rains and has already ruined a nightstand. 2 months we&apos;ve been asking, maintenance has come 5 times and determined the same issue but nothing&apos;s been done about it as of this posting. The staffing is rude and incompetent to the highest level and no person working in the office has lasted beyond 2 months since our living here. They have no concern for your cleanliness or health, only collecting their rent each month. We&apos;ve been run around in circles on every problem we&apos;ve had since before move-in. If you are a current resident and would like to try and get real results, I urge you to email the address I posted at the start. If you&apos;re considering moving in I HIGHLY advise you seek somewhere else and avoid the constant headaches we&apos;ve dealt with.

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