Review History for zack1

Very pleased

I have been a tenant of many apartments and have found only one other that came close to having the living quality of the unit we have rented there. We (my wife and I) have not experienced leaks or noteworthy bug problems, which has not been the case at other apartments. I think this is because of above-par construction quality and good and diligent pest control. Speaking of diligent service, they maintain the landscape weekly, which makes for a great view for tenants. We enjoy walks around the block, and so do other tenants that I have seen. Because the grass is kept low, our small toddlers can explore for squirrels and birds without hindrance. That reminds me, the policy on cleaning up after pets and keeping them leashed is awesome! There are several shady spots in our area because of all the big trees around. The location is great very accessible to many things (grocery stores, interstate, restaurants, etc.) As far as maintenance is concerned, the responses have been quick and with quality. At other apartments, maintenance requests were seldom even addressed. Also, the maintenance personnel have been flexible to come back at more convenient times when possible. As for community relations, they occasionally offer cookouts and breakfasts (something I have not often seen in the past). Instead of eliminating this perk to save pennies, they have chosen instead to save huge dollars on touring vans with the common-sense approach of using golf carts instead pretty cool! The staff are very personable and kind - from giving balloons to our children to helping an elderly tenant to patiently handling one of our account discrepancies. They have been reasonable and easy to deal with on matters such as rent and covered parking. Having three small children and only 2 bedrooms, we recently began to explore further, but because of the quality of our stay, we decided to stay another term!