4 rating
142 total reviews
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Resident 1285861
Verified Resident • 2024
10/9/2024
Nice quiet and clean community. Lots of nature. Amenities and parks nearby are great. Management is great. Lots of events like free coffee and donuts every month. Multiple trash bins throughout the community makes taking it out easy. No roaches or mice just a lot of grasshoppers and crickets
Resident 1275250
Verified Resident • 2024
8/27/2024
So far, the experience has been great. The issues that have appeared to be an issue, ie the trash, are being dealt with and addressed. And in my area there have been some noise complaints but those also were dealt with in a nice and timely manner
8/28/2024
Updated Review
Resident 1268895
Verified Resident • 2024
8/5/2024
Everything is great! We love living here. We lived here before in 2018 to 2021 and moved back in 2024. We have always had a great experience living here. The elementary school zoned for this complex is the best! It’s close to restaurants, grocery store, hardware store, hospital, and the interstate.
Resident 1265967
Verified Resident • 2024
8/3/2024
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anonymous
Resident • 2023 - 2024
7/9/2024
It’s Great Living Here
Living here is great! The grounds are great, my apartment unit is great and the leasing office staff is wonderful! I love the location and the wonderful community events they always have for the residents. Cortland never disappoints!
Nathalie_G958
Resident • 2022 - 2024
7/9/2024
I have been living at Cortland at Twin Creeks for the past two years. The apartments are spacious and fully renovated with new appliances. I love the comfort of my place, which truly feels like home now. The team members and maintenance staff at the leasing office are always willing to help, no matter what the issue is. It’s more than just a community; it feels like family!
Updated Review
anonymous
Resident • 2022 - 2024
3/13/2024
Wonderful Apartments, Wonderful Staff!
The apartments are beautiful, not to mention the entire complex. The grounds are always so beautifully maintained. The staff are always very pleasant and helpful. The neighbors are all nice. It's a quiet, friendly place to live that is close to everything you could need!
Updated Review
anonymous
Resident • 2017 - 2024
3/12/2024
Amazing
I have been here for years now and love it. They remodeled beautifully. The maintenance John Chris and Carlos are so nice and quick to getting to work orders staff. Trisha in the rem also always make sure to go above and beyond when she can has help so many people I know find an apartment.
anonymous
Resident • 2018 - 2024
2/24/2024
Great community!
It's a beautiful community that is well kept by the maintenance staff. you can always count on the maintenance staff to get stuff done. My apartment spacious and truly feels like my own. It does not have an institutional feeling. The manager, Vivian, is always available to answer questions and concerns. She is understanding and accommodating. Trisha has been extremely informative and helpful with so many things. I know when I walk into the office I will be greeted with a smile, and she always follows up with questions on my kids. This is a community that feels like home and the staff feels like family and friends. They truly care!
2/26/2024
Resident 1203240
Verified Resident • 2023
11/29/2023
Staff very helpful. Enjoy so close to community stores and restaurants. And love the trail in the back of the apartments. Apartment community is clean. And lastly, I love that there is a storage unit with the apartment. Just wish it was bigger!!
12/1/2023
anonymous
Resident • 2022 - 2023
11/4/2023
Great staff and neighbors
I have been here for almost 2 years and have had a welcoming experience, Clariza is usually taking care of the issues I have come across since I work during the week and can only come in on Saturday's she has made my experience quite enjoyable to call this place home. I've also seen the most progress here at this office compared to some other Communities I have visited in the past where they don't follow up with you for any of your concerns or work orders so I also wanted to give a shout of to the maintenance team for always getting to do my request I place at a decent time. Overall I wanted to Thank the office staff for being so attentive and helpful.
11/6/2023
anonymous
Resident • 2023
11/3/2023
Great service
Clariza really great and helpful. They're always there for you, ready to lend a helping hand or offer valuable advice. They have a heart of gold and go above and beyond to make sure you're happy and taken care of. They're a true blessing in your life, and you're grateful to have them by your side. In times of need, they're the rock you can lean on and trust. They truly embody what it means to be a fantastic worker
11/5/2023
anonymous
Resident • 2020 - 2023
9/8/2023
Great experience.
Living at a large community we have very pleased with our experience with Cortland at Twin Creeks. After living at different communities before this I can say this has been the best place to live by far. All the staff is always so friendly and greet me by my name the minute I walk into the office. The leasing agent dropped whatever she is doing to assist and listen to me. I always have complex questions if she cannot answer them the manager jumps in to help. They are driven, honest and transparent. Would recommend you come live here.
9/11/2023
Resident 1014398
Verified Resident • 2023
9/2/2023
I would not recommend moving here. It's a great location and the office staff are nice to your face. However, concerns are ignored (even health and safety ones), the interior dimensions are far from what they're advertised as, the price is expensive, and the inside gets tons of bugs all the time, regardless of how clean or tidy you are in your apartment. I would move out but it's too expensive and a lot of hassle right now.
9/9/2023
anonymous
Resident • 2021 - 2023
8/17/2023
Best complex I've ever stayed in.
I've lived at twin creeks for a while now, and I couldn't ask for a better office and maintenance team. They are always so helpful and attentive to the residents needs. I've recommended this property to many of my friends and family.
8/22/2023
anonymous
Resident • 2020 - 2023
8/17/2023
Great community
The staff at Cortland at Twin Creeks are extremely helpful and always greet me with a smile. I would recommend all my family and friends to live here. Beautiful community the amenities are great resource.
8/22/2023
anonymous
Resident • 2018 - 2023
8/16/2023
Wonderful property
I have been so impressed with the staff at this property. Much better than previous years. Thank you to Chris for being so helpful all the time! I highly recommend moving here it's a wonderful community!
8/17/2023
anonymous
prospective • Visited 2023
8/14/2023
Centrally Located - Beautiful Community - Attentive Staff
Working closely with communities of all shapes and sizes, I frequently find myself perplexed at some of the package delivery solutions I see across the metroplex. Rarely, I see a well-organized delivery system that makes my life a breeze. But, as a delivery specialist, there will inevitably be those communities that are less organized. Not a problem; it's a part of the gig. On those frequent occasion, I make contact with community staff for quick guidance on system operations. This is where I see true nature of some community staff. Too often do I encounter difficult staff. On this occasion (last Saturday), I came across my third or fourth delivery to Cortland Twin Creeks. Here, I had/continue to have the pleasure to work with Clariza. She is, hand down, the most professional, patient, organized-under-pressure gal I have seen in a while. To keep this review short(er), she swiftly assisted me with guidance on how the process at Twin Creeks works, and she continues to be a pleasure to talk with today. If you find yourself tired of difficult management, awful package systems, or anything else under the sun, please, do yourself a favor, visit Cortland Twin Creeks and see Clariza.… See More>8/17/2023
Resident 1169911
Verified Resident • 2023
8/14/2023
Was quoted a Garage upon move in, didn’t get it- never told we wouldn’t get one. Asked for an overhang and apparently those were all taken too which you would think if we were told we’d get a garage they would try to at least get us an overhang since we were told one thing and receive d another. Also They couldn’t give us a gate key because apparently they have been out of gate keys for months… you can literally get electronic keys made at Loews less than 3 blocks away…
8/22/2023
anonymous
Resident • 2018 - 2023
6/16/2023
Living here has been a great experience so far, in large part due to the excellent maintenance we've received from Carlos. He's hard working, respectful and kind. And he responds to all our maintenance needs quickly. It's an overall great apartment complex, clean and well maintained.
6/19/2023
Resident 1127196
Verified Resident • 2023
4/2/2023
Excellent so far. I give this place a 8 out of 10. I only have a few minor concerns but it’s nothing that would make me rate the complex low. I love waking up here. The view from my window is relaxing and serene. My neighbors are okay I believe I have only met one so far and she was very nice and accommodating on my move in day.
4/7/2023
anonymous
Resident • 2017 - 2023
3/28/2023
Wonderful Apartments, Wonderful Staff!
I can't compliment this community and the staff enough! The team here is so welcoming and actually care about the residents!! (Which I haven't seen at previous communities in which I've lived.) The apartments are so beautiful with the recent updates. And the property always looks well maintained. The trees here are beautiful! There is a walking trail in a peaceful and serene wooded area which I enjoy almost daily. You won't regret moving here!
4/7/2023
anonymous
Resident • 2023
3/27/2023
Peaceful community that feels like a big family
The tour experience was one of a kind. Bree qas personable, Vivienne the manager is so sweet and approachable. I see the maintenance diligently at work everyday but smiling. You don't see that often. I have been renting for over 20 years and this is the first place that feels like family.
4/7/2023
Robbyg64
Resident • 2018 - 2022
1/22/2022
I believe that Cortland is trying to get rid of families and put in out of state residents to make more money. We will not have our lease renewed. They claim upgrade to apt. We can't afford more rent.
4/6/2023
feduplady33
Resident • 2017 - 2021
10/25/2021
The Dayspring
1 Bed, 1 Bath | 782 sq. ft.
$1,365
3 Available Units
See Floor Plan Details
The Allenwood
1 Bed, 1 Bath | 703 sq. ft.
$1,330
2 Available Units
See Floor Plan Details
The Alma
1 Bed, 1 Bath | 738 sq. ft.
$1,349
See Floor Plan Details
The Waterford
2 Beds, 2 Baths | 1,137 sq. ft.
$1,899
3 Available Units
See Floor Plan Details
The McDermott
2 Beds, 2 Baths | 1,095 sq. ft.
$1,746
1 Available Unit
See Floor Plan Details
The Glendover
2 Beds, 1 Bath | 963 sq. ft.
$1,709
See Floor Plan Details
The Watters
3 Beds, 2 Baths | 1,262 sq. ft.
$2,097
3 Available Units
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.5
Grounds
4.6
Safety
4.9
Office Staff
4.9
Maintenance
4.9
Neighborhood
4.9
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
12
Manager’s Review Engagement
Percentage of reviews responded to
41.67%
Manager’s Review Reply Time
Average time to respond to reviews
62.17 days
Cortland at Twin Creeks
Cortland at Twin Creeks is a 703 - 1,262 sq. ft. apartment in Allen in zip code 75013. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,330. Nearby cities include Fairview, Mckinney, Plano, Wylie, Frisco, Richardson, Sachse, Princeton, The Colony, Prosper, Addison, Melissa, and Garland.