4.3 rating
29 total reviews
(
29 Verified
)
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Updated Review
Current Resident 1412619
Verified Resident • 2026
2.3
3/30/2026
The amenities and location are great, the leasing staff are the most incompetent bunch i’ve ever had the displeasure of working with. very little professionalism, absolutely no communication or transparency throughout the application process or leasing executikn
3/30/2026
Current Resident 1409599
Verified Resident • 2025
4.3
3/11/2026
This is my first big girl apartment after graduating college & I can say that it’s a great first start so far! everyone is really friendly & the community is fairly peaceful & the maintenance team is on top of things! It’s in a pretty secure area too!
3/18/2026
Current Resident 1406004
Verified Resident • 2025
4.8
2/21/2026
The apartments are absolutely beautiful along with the overall complex and front desk management is excellent, personally, my experience with Alejandro has been absolutely amazing anytime I ever need anything, he is truly the best front desk person I have ever dealt with in all of my time living in apartments. I would recommend this complex to anyone and everyone especially if they want something close to downtown.
2/26/2026
Current Resident 1402783
Verified Resident • 2024 - 2025
2.3
2/5/2026
Un/a mejor administrador/a que resuelva los problemas, es unacceptable tenernos mas de 3 meses con problemas de sumisnistro de agua caliente, 4 meses para arreglar la puerta de accesso al garage, 2 meses con las puertas de entrada a los edificios rotas, elevador duro 2 meses sin funcionar..
2/7/2026
Updated Review
Current Resident 1232976
Verified Resident • 2024 - 2025
3.0
12/11/2025
My experience at this community was great when I first moved in at the beginning of 2024. I really enjoyed living here, especially being so close to my job. This was my first apartment living away from home, and I was excited and comfortable at first. However, over time, I started to notice a decline in the community as it became more populated. There are frequent issues with people smoking inside their units, and the smell travels through the vents into other apartments. Some residents also allow their dogs to urinate in the elevators or hallways and do not clean up after them. Outside the building, especially near the dog park, there is often a lot of dog waste left on the ground. Additionally, with package deliveries, I think there should be more lockers available. I have a friend who also lives in the building and has experienced packages being stolen by other residents. Increasing the number of secure delivery lockers could really help prevent this issue. There is also a concern with guest parking. There should be more designated guest parking spots. When I have company over, they often cannot park in the visitor lot because it is completely full. Expanding the visitor parking area would make it much more convenient for residents who have guests.
12/15/2025
Current Resident 1390447
Verified Resident • 2025
4.8
12/8/2025
I love this property and have really enjoyed my experience living at Crosstown. It’s well-kept, clean, beautiful and updated. I feel safe and comfortable here. The staff members are always friendly, kind and helpful. My experience so far has been 10/10.
12/10/2025
Updated Review
Current Resident 1218069
Verified Resident • 2024 - 2025
4.8
12/7/2025
My usually tranquil community has been eerily silent lately, except for one noisy exception: my upstairs neighbor, affectionately dubbed ""Big Foot."" Her constant clomping, stomping, and rearranging of furniture has become a daily soundtrack, disrupting the peace and making me feel like I'm living under a restless giant.
12/10/2025
Current Resident 1371756
Verified Resident • 2025
4.8
9/24/2025
Crosstown is very well maintained, however there were some minor communication issues throughout the leasing process dealing with affordable housing act. The community is lovely and the staff is very friendly and knowledgeable. Since moving in I have had no issues with mail or packages being delivered and have been able to even leave a package over night, while away at work. Did have one incident with the pool where roughly around 10:30pm the alarm went off even though I used my code and gated in correctly. (Will need to read in more about the amenities) Overall a fantastic month at the community so far!
9/25/2025
Current Resident 1369920
Verified Resident • 2025
4.0
9/18/2025
Everything about this complex is honestly above average except for the management team they are extremely bad and I genuinely cannot stress that enough they will make your time here as horrible as they can especially once they find out that you actually won’t let them just do whatever they feel like to you
9/25/2025
Current Resident 1360540
Verified Resident • 2025
5.0
8/20/2025
So far so good, I really enjoy the amenities and how quiet the area is. The team is super helpful, maintenance is quick and office team is very pleasant. I would definitely recommend this community to anyone looking for a modern, quiet and fun relaxing vibe.
8/21/2025
Current Resident 1351782
Verified Resident • 2025
4.3
7/21/2025
The garage gate needs to be fixed. They keep lying and saying it will be fixed soon but it’s been months since we last came here and it still isn’t fixed, it’s unacceptable. I worked at an apartment complex before and I know it doesn’t take months to get a garage door fixed.
7/22/2025
Updated Review
Current Resident 1272906
Verified Resident • 2024 - 2025
4.8
7/7/2025
Excelentes apartamentos, buenos managers y personal de mantenimiento, buenas amenidades, piscina, áreas comunes y gym en buenas condiciones, parqueo bajo techo, todo lo necesario para vivir y descansar con tranquilidad.
7/11/2025
Updated Review
Current Resident 1346877
Verified Resident • 2025
5.0
7/1/2025
I just moved into Crowtown and I considered. I'm very satisfied with my move. The whole team has been great special shout out to Alejandro in the leasing office, he was a pleasure to work with. he was very attentive and knowledgeable and very friendly. I would highly recommend cross town.
7/3/2025
Current Resident 1297454
Verified Resident • 2024
5.0
11/26/2024
Few issue at the beginning but it was taken careful. Everyone’s nice and professional, they responded every quickly when I need assistance or have any questions or concerns. Usually when I call they help me out immediately if able and when I email it usually takes no more than 2 days to get a response back with great help.
11/28/2024
Current Resident 1288453
Verified Resident • 2024
3.0
10/21/2024
I like my apt. I like my neighborhood. I wish maintenance would get it together. I have submitted 3 tickets to address 1 issue. Initially, I submitted a request to address a broken garbage disposal. After one visit, it was determined that a part would need to be ordered to fix the issue. The communication was top notch, but upon the second visit, there was a new issue. Apparently, after the garabage disposal had been worked on, something had gone wrong because there was a serious water leak when I attempted to use the dish washer. I submitted a second ticket, the team member who addressed this issue wrote on the maintenance report that someone had forgotten to connect a waterline. That was resolved after visit 2. I’ve now submitted a 3rd ticket because the garbage disposal is down again. I’m not sure what is happening, but I really wish this would be resolved indefinitely.
10/22/2024
Current Resident 1274663
Verified Resident • 2024
3.7
8/25/2024
I enjoy living her, there are plenty of amenities and it's close to downtown. The staff is great and maintenance is quick to fix things. I do wish the grounds were better maintained and the door replaced near the parking garage because it's constantly unlocked and broken
8/29/2024
Current Resident 1269213
Verified Resident • 2024
4.7
8/5/2024
I’ve had nothing but a positive experience so far. Very well maintained and although there are complaints about the towing I’m glad the community is kept safe and locked down well. I’ve dealt mostly with Kassidy and she’s been great from our first visit! Very happy to be here.
8/6/2024
Current Resident 1267722
Verified Resident • 2024
4.7
8/4/2024
My experience with The community has been a great one. The leasing staff has been especially wonderful. They made it stress-free and in great spirits. The location is especially nice as well with easy access to downtown and outside of Austin area too.
8/6/2024
Current Resident 1266519
Verified Resident • 2024
5.0
8/4/2024
With a curated collection of resort-inspired amenities, it truly feels like a delightful retreat. The community boasts a stunning pool area with sun loungers and a grill. It’s the perfect spot to relax and unwind. Whether you’re into cardio or strength training, you’ll find everything you need here. Enjoy some friendly competition in the game room. It’s a great place to socialize and have fun. Need a cozy spot to watch your favorite shows? The TV room provides a comfortable space for entertainment. Overall, Crosstown Apartments combines convenience, luxury, and resort-style living
8/6/2024
Current Resident 1239909
Verified Resident • 2023 - 2024
4.8
4/1/2024
In June it’ll be a year of living in this community. I’m set to renew soon and I’m very satisfied with the staff and complex. A few minor hiccups here and there but nothing that couldn’t be resolved right away. I would highly recommend this place to anybody looking for a luxurious living space at an affordable rate.
4/4/2024
Current Resident 1175261
Verified Resident • 2023
4.7
8/30/2023
was considering leaving riverside area until i moved here, i love how far away from the road it feels even though it’s super close to everything i need. management is professional and very kind when answering any questions. they are clear and concise about anything you need to know.
9/4/2023
Current Resident 1174859
Verified Resident • 2023
4.7
8/29/2023
Everything has been clean and well organized. The main issue I had was with ants and it was dealt with immediately. The complex is well maintained and is quiet at all times so it has been a great experience so far.
9/1/2023
Current Resident 1171310
Verified Resident • 2023
4.8
8/18/2023
Great Staff all around and excellent customer service. So far the few neighbors I've met are friendly. Looking forward to utilizing all the amenities when time permits. I'm pleased with my new home. I know capacity will come being a new complex but I'm enjoying while their aren't many living here yet.
8/20/2023
Studio, 0
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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 13 reviews)
Noise
4.0
Grounds
4.1
Safety
3.7
Office Staff
4.1
Maintenance
4.5
Neighborhood
4.1
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
13
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
3 days
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Crosstown is an apartment in Austin in zip code 78741. This community has a 0 Bed, 0 Bath Nearby cities include West Lake Hills, Del Valle, Manor, Pflugerville, Bee Cave, Manchaca, Cedar Park, Lakeway, Creedmoor, Round Rock, Hutto, Lago Vista, and Leander.