Heritage Estates at Wells Branch
A-
A-
14011 Owen Tech Blvd, Austin, TX 78728

3.6

(13 Reviews)
$700 - $1,950/mo

Reviews

3.6 rating

13 total reviews

(

13 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1409530

Verified Resident 2024 - 2026

1.3

3/10/2026

Visit and Speak with the People WHO live here. NOT Management. Tour the Halls ways and Stair Wells. Monitor after Hours. Please come and See for yourself. See if you would be Happy. SAFE and Secure.

    Property Manager Response

    3/13/2026

    We appreciate you sharing your feedback, as resident satisfaction is of the utmost importance to us. Please give our office a call so we can learn more about your experience and assist with any and all concerns. We hope to speak directly soon.
    Review Author Icon

    Current Resident 1409327

    Verified Resident 2024 - 2026

    3.3

    3/9/2026

    I have had a great experience since moving here. The only thing is the lack of things to do on the property. They state there's a dog park close by, but there isn't people who don't drive have to rely on public transportation and it's almost a mile to the bus stop.

      Property Manager Response

      3/12/2026

      Thanks for taking the time to share your thoughts on the community. We appreciate this input, but we're very sorry that you've noticed a lack of activities on the property. Don't hesitate to reach out to us at (737) 302-6248 if you want to discuss this further. We're always here to help make your experience more enjoyable!
      Review Author Icon

      Current Resident 1403015

      Verified Resident 2022 - 2026

      4.8

      2/5/2026

      We enjoy the space of the apartment and the locks on the doors too. Security of the building helps alot . The staff and maintenance are very professional and do what needs to be done when the request is sent

        Property Manager Response

        2/10/2026

        Thanks so much for your review! We're thrilled that you're loving the community and your experience here. This is fantastic to hear, and we appreciate you letting us know that you feel so at ease here. It's also excellent feedback that our team has been so professional to work with. We're so grateful for these kind words!
        Review Author Icon

        Current Resident 1399111

        Verified Resident 2025 - 2026

        4.0

        1/17/2026

        I've lived here a few months and I like my apartment very much. This is a NO SMOKING property and a lot of people smoke! It stinks and I don't like it. Pets pee in the elevators, people drop trash.

          Property Manager Response

          1/20/2026

          It's great to hear that you're enjoying the start of your residency! We appreciate your input and the chance to serve you. Don't hesitate to contact our team at (737) 302-6248 so we can assist with your concerns. We're here and eager to help ensure your residency is nothing short of five-stars!
          Review Author Icon

          Current Resident 1394700

          Verified Resident 2025

          5.0

          12/27/2025

          This apartment community offers an exceptional living experience defined by cooperation, care, and reliability. Management is professional, attentive, and committed to maintaining a high standard of living. The property is well-kept, maintenance requests are handled promptly, and residents contribute to a respectful, helpful community environment. This is an ideal choice for anyone seeking comfort, connection, and quality living.

            Property Manager Response

            12/30/2025

            This is wonderful to hear -- thank you for sharing your feedback! We're delighted to hear that your experience has been exceptional, and you've found our team to provide attentive service. Thank you for recommending Heritage Estates at Wells Branch to others (and for your 5-star rating)!
            Review Author Icon

            Current Resident 1378113

            Verified Resident 2025

            2.3

            10/15/2025

            Please be wary when touring before moving in. This is a no smoking 55 and older and people smoke all the time especially pot. And management either is not aware air do not care to address the issue. This is one of many issues?

              Property Manager Response

              10/20/2025

              Thanks for this review and for sharing that you've noticed issues with smoking and odors around the community. We understand why this has caused frustration and that it's negatively impacted your experience. Please accept our apologies for this inconvenience and also give us a call at (737) 302-6248 so we can work to make things right together.
              Review Author Icon

              Current Resident 1349450

              Verified Resident 2025

              2.3

              7/11/2025

              I lived here previously, had to move, and I'm now back I came back for a reason, I've always liked this complex, I've always liked living here, I keep to myself mostly, I don't usually participate in a lot of it activities going on mainly because it's hard for me to get around, and I usually lose track of when they are. That's my fault. I like the new management company that we have, I like the fact that the grounds are beginning to be cleaned up, I would like the elevator to be a lot cleaner and I would like the hallways to be a lot cleaner. When I lived here before this place was immaculate and it just went downhill. I know that it's difficult to keep a property this size extremely clean, but, it needs a lot of cleaning has a lot to be desired. I only write this from an understand point, but I must also point out that I have obsessive compulsive disorder and it's difficult for me going in and out of the apartment, it's mainly because I'm just used to being very clean.

                Property Manager Response

                7/15/2025

                Thank you for your feedback and for choosing to return to our community. We understand how important cleanliness is - we apologize that certain areas of the community haven t met your expectations in this regard. We want to make things right and ensure the property is up to the standard you remember from your previous residency. Please call us at (737) 510-7305 so we can address these concerns and improve your experience here. We re committed to making this a place you feel proud to call home!
                Review Author Icon

                Current Resident 1349359

                Verified Resident 2023 - 2025

                3.8

                7/10/2025

                I like living in this community however, a few things could change as far as people who do not live in this community walking through the hallways having people codes just come in and about as they please, and the hallways and walls could be a little cleaner and if this is supposed to be a smoke-free environment, it's too much smoking going on for people who have respiratory problems and so have you.

                  Property Manager Response

                  7/11/2025

                  Thank you for this valuable feedback. We appreciate you sharing where we can make meaningful improvements to the community and your experience. Your voice has been heard and we'll take this input to heart! However, if you'd like to connect with us to review your feedback in greater detail, we welcome you to reach out at (737) 510-7305. We'd love to hear from you!
                  Review Author Icon

                  Current Resident 1348875

                  Verified Resident 2023 - 2025

                  2.8

                  7/8/2025

                  I have enjoyed many things about this community and have made many friends. I wish the activities were designed for a wider maturity level. The elevator is a sticky problem, being out for such lengths of time with no provisions for the renters who cannot go down the stairs. I do believe there are codes against this. This community is meant to be ADA approved and yet. The doors aren't easy to get through if you're on a scooter or walker. They are very difficult. Also, there are no curb cuts on the west side of the buildings. People on walkers, rollators, and canes would be helper by that addition. It would be so helpful if there was a walkway between the two buildings to protect us from the rain. It would be appreciated if building two head a patio area like building one. One with shade. Could we get some activities moved to building two. Also, the outside of the community is beautiful, but when you get to the residents hall, the concrete leaves much to be desired. Maybe a good cleaning? Thank you so much.

                    Property Manager Response

                    7/11/2025

                    Thank you for sharing your feedback - it means a lot to us. We're so glad to hear you ve built strong friendships and enjoy being part of the community. We also appreciate your thoughtful suggestions around accessibility, maintenance, and programming. These are important concerns, and this feedback helps us identify where we can do better. Please give us a call at (737) 510-7305 so we can speak with you directly and work through your concerns together.
                    Review Author Icon

                    Current Resident 1348716

                    Verified Resident 2025

                    4.2

                    7/8/2025

                    Pleasant, helpful with application. All questions were answered. My work orders were always completed in a timely manner. They also have activities for tenants. There is a food pantry once a month for tenants that is appreciated

                      Property Manager Response

                      7/9/2025

                      Thanks for this input and for sharing that you've had a great experience and that our team has always provided excellent service! We are so glad to hear this and to know that the resident events have been a highlight of your residency!
                      Review Author Icon

                      Current Resident 1014121

                      Verified Resident 2023 - 2025

                      3.7

                      6/8/2025

                      My experience living here in the beginning was beautiful but in the pass 2 years so many things has changed in a bad way and there is always room for growth and new changes?I wish that corporate would come in a have a meeting with the residents and listen to our concerns?but for the most part I love living here,and this is a very nice community but in order to keep it nice we need to incorporate new changes to make it better.

                        Property Manager Response

                        6/10/2025

                        Thank you for this review and for letting us know that you've had an overall positive experience here over the past two years! We're happy to hear this and we'd appreciate a chance to connect so we can address any concerns you have. We want your experience to be nothing short of five-stars. Give us a call at (737) 510-7305 at your earliest convenience!
                        Review Author Icon

                        Current Resident 1341007

                        Verified Resident 2024 - 2025

                        4.5

                        6/8/2025

                        I've a great unit it's very spacious. I love my apartment.?? The neighbors are very friendly. .It's awesome environment, and a great community to live. Easy access to bus transportation. Walmart Shopping center 15min. away! Along with some other great store. Three big HEB Stores!???? If, you don't feel like cooking, they're many fast foods restaurants with walking distance, Whataburger, KFC, I-Hop, Domino's, and a lots more to mention. To grab a bite to eat!?? Relax on your spacious big balcony, especially when the weather's cool @ night.??

                          Property Manager Response

                          6/10/2025

                          What great feedback! It's lovely to hear that you've found so much to love about the community, location, and your overall experience. Our entire team is thrilled to receive this feedback and to have you here!
                          Review Author Icon

                          Current Resident 1339685

                          Verified Resident 2023 - 2025

                          4.0

                          6/3/2025

                          It is a comfortable community of independent people. Its slightly more affordable than most other 55+ apartments. Been here two years and am happy to be here, and its close to my work. Located next to a small park it has space for walking and being outside.

                            Property Manager Response

                            6/5/2025

                            Thanks for your input and for taking the time to share that you've enjoyed your two years of residency here! This is nice to know and we're certainly glad to have you as a long-standing member of the community!

                            Floor Plans & Pricing

                            1 Bedroom

                            A3-60%HTC

                            6 Available Units

                            1 Bed, 1 Bath | 691 sq. ft.

                            $849 - $1,364

                            See Floor Plan Details

                            A1-60%HTC

                            5 Available Units

                            1 Bed, 1 Bath | 614 sq. ft.

                            $849 - $1,150

                            See Floor Plan Details

                            A3 ALT-60%

                            4 Available Units

                            1 Bed, 1 Bath | 732 sq. ft.

                            $849 - $1,295

                            See Floor Plan Details

                            A4-60%HTC

                            4 Available Units

                            1 Bed, 1 Bath | 772 sq. ft.

                            $849 - $1,255

                            See Floor Plan Details

                            A2-60%HTC

                            1 Available Unit

                            1 Bed, 1 Bath | 618 sq. ft.

                            $849

                            See Floor Plan Details

                            A5-60%HTC

                            1 Available Unit

                            1 Bed, 1 Bath | 812 sq. ft.

                            $1,322

                            See Floor Plan Details

                            A3-40%/30%

                            1 Bed, 1 Bath | 691 sq. ft.

                            $700

                            See Floor Plan Details

                            A5-40%/30%

                            1 Bed, 1 Bath | 812 sq. ft.

                            $750

                            See Floor Plan Details

                            A5-70%HTC

                            1 Bed, 1 Bath | 812 sq. ft.

                            $849 - $1,600

                            See Floor Plan Details

                            A5 ALT-60%

                            1 Bed, 1 Bath | 835 sq. ft.

                            $849 - $1,322

                            See Floor Plan Details

                            2 Bedrooms

                            B1-60% HTC

                            1 Available Unit

                            2 Beds, 2 Baths | 1,083 sq. ft.

                            $1,600

                            See Floor Plan Details

                            B1-40%/30%

                            2 Beds, 2 Baths | 1,083 sq. ft.

                            $781

                            See Floor Plan Details

                            B2-40%/30%

                            2 Beds, 2 Baths | 1,169 sq. ft.

                            $833

                            See Floor Plan Details

                            B2-60%HTC

                            2 Beds, 2 Baths | 1,169 sq. ft.

                            $1,100 - $1,631

                            See Floor Plan Details

                            B2-70% HTC

                            2 Beds, 2 Baths | 1,169 sq. ft.

                            $1,500 - $1,950

                            See Floor Plan Details

                            B3-60%HTC

                            2 Beds, 2 Baths | 1,131 sq. ft.

                            $1,631

                            See Floor Plan Details

                            B4 60%HTC

                            2 Beds, 2 Baths | 1,117 sq. ft.

                            $1,631

                            See Floor Plan Details

                            Disclaimer: Special, prices and availabilities subject to change.

                            epIQ Ratings

                            What is epIQ?

                            The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                            epIQ Report Card

                            In partnership with SatisFacts™

                            Community epIQ Grade

                            A-
                            A-

                            Renter Ratings

                            B

                            Review Ratings (from 13 reviews)

                            Noise

                            3.8

                            Grounds

                            3.2

                            Safety

                            3.0

                            Office Staff

                            3.7

                            Maintenance

                            4.1

                            Neighborhood

                            3.5

                            Survey Scores N/A

                            Review Count

                            A

                            Number of reviews in the past 365 days

                            13

                            Manager’s Review Engagement

                            A+

                            Percentage of reviews responded to

                            100.00%

                            Manager’s Review Reply Time

                            A

                            Average time to respond to reviews

                            2.85 days

                            Features & Amenities

                            Parking
                            • Surface Lot
                            • Parking
                            Pets
                            • Cats Allowed
                              Deposit: $500. Rent: $15. Pet Limit: 2
                              Less Info
                              More Info
                            • Dogs Allowed
                              Deposit: $500. Rent: $15. Pet Limit: 2
                              Less Info
                              More Info
                            Other
                            • Arts and Crafts and Room
                            • Business Center
                            • Coffee Bar
                            • Complimentary Wi-Fi
                            • Fitness Center
                            • Pet-Friendly Community
                            • Theater Room
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                            Leasing

                            Find your perfect home at Heritage Estates at Wells Branch, where we cater to your every need with our distinctive one- and two-bedroom floor plans. Whether you're looking for a cozy and intimate space or a spacious and airy apartment, we have the perfect floor plan for you. As a 55+ community, we understand the importance of having a comfortable and secure living space, and that's exactly what we offer here at Heritage Estates at Wells Branch.
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                            Office Hours

                            • Sunday: Closed
                            • Monday - Friday: 08:30 AM - 05:30 PM
                            • Saturday: 10:00 AM - 05:00 PM
                            This community is managed by

                            AMP Texas

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                            Questions & Answers (0)

                            Frequently Asked

                            How is Heritage Estates at Wells Branch Rated?
                            Based on 13 number of votes by renters, Heritage Estates at Wells Branch is currently rated 3.6 out of 5 stars.
                            How satisfied are residents with the upkeep and overall appearance of the grounds at Heritage Estates at Wells Branch?
                            Heritage Estates at Wells Branch is rated 3.2 out of 5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                            How effective was the maintenance team when resolving your problem?
                            Heritage Estates at Wells Branch is rated 4.1 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                            What are noise levels like at Heritage Estates at Wells Branch?
                            Heritage Estates at Wells Branch is rated 3.8 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                            How safe is Heritage Estates at Wells Branch?
                            Heritage Estates at Wells Branch is rated 3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                            How satisfied are residents with the neighborhood?
                            Heritage Estates at Wells Branch is rated 3.5 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                            How satisfied are residents with the staff at Heritage Estates at Wells Branch?
                            Heritage Estates at Wells Branch is rated 3.7 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                            How often does management engage with reviews?
                            Managers have responded to 100% of their community reviews in the past year.
                            How quickly does management engage with reviews?
                            Managers have replied within 2.85 days to their community reviews in the past year.
                            Who manages Heritage Estates at Wells Branch?
                            AMP Texas
                            What is the pet policy at Heritage Estates at Wells Branch?
                            Cats Allowed
                            Deposit: $500
                            Rent: $15
                            Pet Limit: 2
                            Dogs Allowed
                            Deposit: $500
                            Rent: $15
                            Pet Limit: 2
                            What types of floor plans are available?
                            1 Bed, 1 Bath
                            2 Beds, 2 Baths

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                            Baths

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                            Under New Management

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                            Heritage Estates at Wells Branch is a 614 - 1,169 sq. ft. apartment in Austin in zip code 78728. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $700 - $1,950. Nearby cities include West Lake Hills, Del Valle, Manor, Pflugerville, Bee Cave, Manchaca, Cedar Park, Lakeway, Creedmoor, Round Rock, Hutto, Lago Vista, and Leander.