3.5 rating
235 total reviews
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anonymous
Resident ā¢ 2012 - 2013
2/6/2013
dalewins8
Resident ā¢ 2011 - 2013
8/1/2013
I just renewed because this is a very good location for me and at a good price. Its a great starting place. I would recommend to collage students, they just put in a bus stop here witch makes it easy to get downtown. The staff is always nice to me and maintenance responds in little to no time(Same day the majority of the times for me). One thing I hope the new company does is upgrade a little bit. I would like to see a upgrade program for current residents that includes updating the old appliances for new, more efficient appliances. Maybe something with the carpet too. Also it would be nice to have gated access as that's where most are going. If I can see that they are progressing majorly towards upgrading this place that has so much potential then I will sign again and again, not only because this place is a good place but because I would want to support the growth of this booming community. Hoping to stay here for many more years, Resedent
9/26/2014
anonymous
Resident ā¢ 2009 - 2012
10/31/2012
anonymous
Resident ā¢ 2009 - 2012
9/19/2012
Thanks for raising the rent AND adding 70 bucks in new fees that are BS! We have drug dealing dealing drugs and cars being broken into at least 1 every few months. In broad daylight!! Graffiti everywhere,trash piling up next to the trash cans. And the valet trash people ya the recycling goes right in the dumpsters!! How does having valet trash really benifit us? If people want it make them pay for it!! I can take my own trash to the dumpster,I do have to leave the apartment everyday anyway!
anonymous
Resident ā¢ 2012
9/12/2012
I`ve been a resident that past few years at Mission Tanglewood apartments. This apartment complex is in a good area and are maintanced well. My only complaint is forcing residence to pay for the Valet Waste service and the rate increases every renewal. Ya there are other apartments more expensive in the 78748 area but that`s just being greedy. You should want to hold on to your residence who have been here awhile and are no trouble.
texasbelle179
Resident ā¢ 2012
6/18/2012
Awesome!
I really enjoyed the whole experience of renting my apartment here. The girls in the office were very friendly, helpful, and knowledgeable! My apartment is great and the couple of times I needed work done it was taken care of quickly and efficiently. My neighbors are very nice and I have made friends at the dog park and pool. I really enjoy living here and can take a big sigh of relief. Thanks, Mission Tanglewood!!
9/26/2014
anonymous
Resident ā¢ 2011 - 2012
6/1/2012
A place to call home
I have previously stayed here a year. The neighbors I have are golden, caring and supportive. A mix bunch of retires and college folks. Everyone looks out for one another. The maintenance folks are johnny on the spot even on their days off. I have lived in a place before where the maintenance guy would wait for days to work on my request just so I was present and that creeped me out. So having them take time and care to leave me notes that they were there were great. Even if a problem downstairs related somehow to my place they let me know. The pool is clean and kept up. No trash or green water at all. The gym is great with 24 hour access. Most gyms that are in apartment complexes are for average tall people. Myself I am short like 5'1 and I don't have to worry about beinhg able to use the equipment. However, the business center is not, yet understandable. If you need help they want to be there. I can call and get my call returned in a timely manner. I think the icing on the cake was during christmas time and I could notā¦Ā See More>9/26/2014
anonymous
Resident ā¢ 2010 - 2012
3/23/2012
mission tanglewood great place to live
I came to mission tanglewood in 2010 the staff here is friendly warm and they helped me out in everyway possible to make me feel at home I like it here because its quiet and this area is very nice. all my service calls were handled promptly and proffessionly the grounds are always maintained maintained very well the front office personel aer always willing to help me with anything I need I love it here and so will you, this is a family atmosphere type of place I like it
9/26/2014
atx22387
Resident ā¢
3/23/2012
Avg
Some of the staff is okay, apartments were average, I felt like they were trying to price me out after a couple years of loyalty. I guess you get the same treatment at most apartments. Be careful in your selection some of the reviews seem biased.
anonymous
Resident ā¢
3/14/2012
Avoid
My vehicle was broken into twice. The laundry is a routine rip-off. Obnoxious neighbors were never delt with. Gangs hang-out in nearby park. Gunshots fired one night in nearby park. Don't stay here.
anonymous
Resident ā¢ 2011
9/11/2011
DO NOT LIVE HERE!!!!
I have never written a review online, but I just have to about this dump. If you live here, you will regret it!! Trust me. At first, the leasing staff was nice enough, I guess. Definitely not welcoming. We moved in because the location was great and the price was reasonable. Next thing I know, people are dumping off mattresses, couches, kiddie pools, etc and they just sit there for a long time. I know it's not the apartments fault that the stuff got there, but it's their job to remove of it. The landscaping service is a joke. So is maintenance. The walls are very thin and we can hear stuff thats going on across the parking lot. They have pool rules, but people are there ALL of the time being very loud all night. I have NEVER had roaches in my entire life, I am deathly afraid of them too, but there are HUGE ones that I find way more often than I should for keeping such a clean space. I told the office and they sent an exterminator, but I guess that didnt help, we see roaches crawling all around and in the pool every night. The officeā¦Ā See More>10/24/2011
anonymous
Resident ā¢ 2008
8/1/2011
THE WORST!!!!!!!!!!!!!!
This place is a dump!!! Don't be fooled by the fake smiles in the office. It is by far the worst management I have ever dealt with. They don't care about their residents. The property is dirty and smells like garbage! They are not gated so people are constantly dropping off crap at the dudmpsters. They will shut your water off without notice to work on units. You may be in the shower with shampoo on your head and bam the water is off! DO NOT RENT HERE!!!! I have never felt inclined to review anything online until now. That is how strongly I feel about my advice to you. The only reason I stayed for 3 years is because it was all I could afford on my own. Oh and I forgot to mention, there are lots of break ins and no security even after all of the break ins. Wouldn't you think they would invest in that but their response is that is what renter's insurance is for.
10/24/2011
anonymous
Resident ā¢ 2011
7/21/2011
Caryn Castillo Assured Towing = Tow Truck Tycoons
I visited an old neighbor today and guess what... well first let me give you some history on this place. I used to live there, and I had a brand new vehicle that had an inspection sticker expired by one month. They promptly had my vehicle towed. Now the interesting thing I found out was that during this time they towed about 20 other people during this same period. Every night when I would get home I found it interesting that I had a hard time parking b/c guess what? A tow truck was in the way b/c he was in the process of towing another vehicle! The towing company for this area is called Assured Towing, and let me assure you that they live up to their name. Now I used to manage several different apartment complexes in my early 20's... the entire point of towing someone off of a property for an expired tag was for when that vehicle had become broken down or an eyesore.. and sometimes when parking was over all full. During this time it was very common for these tow truck opportunist to offer me incentives or kick-backs for letting them tow and abuseā¦Ā See More>10/24/2011
ambers08
Resident ā¢ 2009 - 2011
6/28/2011
Great place to live!!
I have lived here for the last 2 years and have loved it. The staff are super helpful. Repairs are always completed promptly. And the location is great! I am currently making a move into a large apartment on the complex and it has a stress free transition. I recommend my complex to everyone I know. Seriously, if you are looking for a place on the south side, this is it!!
9/26/2014
Bondc
Resident ā¢ 2009
11/9/2009
Poor Customer relations
I had a lease with this apartment who I found out later had a sex offender who has been accused of kidnapping a little 9 year old living right upstairs from us. Iwas told that a thorough background was conducted on all tenants. Well if that is so then this guy would have been found out as he used his real name and should not have been living here with us. In addition, I was contacted by management and they informed me that they had someone to move into my apartment beacuse I had cleaned it already and THEY WANTED TO DO ME A FAVOR not get a new lease started for themselves. There new tenant decided not to move in so they came back after me for the $175.00 which I explained that I should not have to pay because they made an agreemnet with me. They explained to me that there agreement was in writing. My vehicle was broken into in the parking lot, the window was broken and all I was told is that its not our responsibility. I was only trying to let them know so they might request addittional police patrols.ā¦Ā See More>anonymous
Resident ā¢ 2009
10/7/2009
My Family loves living here!
I moved in here in February with my kids and we have had nothing but a positive experience. We have great neighbors and have never had an issue with noise. The property is always clean and well maintianed. Every work order I have submitted was taken care of immediatly and the maintenence guys are friendly and profesional. The office staff is always available and willing to answer questins. I am excited about the brand new fitness center and business center we are getting in Nov. I love it here and plan on renewing for another year! I pay in the 700's for 1004SqFt! Truly the best of south Austin!
9/26/2014
anonymous
Resident ā¢ 2008 - 2009
9/23/2009
Started out good, but then...
DO NOT MOVE HERE!!! For the first 8 months I lived here, I was in a 1/1 and everything was great. The office staff was so helpful and the maintenance guys were very quick at fixing things. Then I convinced my friend to get a 2/2 with me, and that's when everything went downhill. From the beginning, our apartment has smelled like urine, and the office refuses to do what's necessary to get rid of the smell. They have sent someone out here a few times, but don't care to do everything they can to fix the situation...and yet they're still charging us full rent. Along with that, there are still issues that we put on the move-in form that haven't been fixed after multiple requests.
anonymous
Resident ā¢ 2008 - 2009
5/20/2009
Did not like it
I personally did not enjoy living at this apartment complex. There is a lot of odd and end trash left by the dumpsters perhaps by people who drive over to get rid of their trash. This looks bad. The apartments themselves have had a few renovations but could use more. No one picks up after their dogs so the grounds is littered with dog poo. The price for Austin market is probably reasonable. Maintenence does respond quickly to any work requests. I had a leaky ceiling and although it was looked at right away, it has not been fixed after outside roof repair has come twice. There are no real amenities here although probably reflected in the lower rent for S. Austin. The pool is nice and maintained clean. Parking is open other then some $20 per month spots that are designated by yellow painted numbers. No covered parking. My neighbor upstairs was rather noisy. Could hear everything! At times I felt like I was watching TV up there myself. I am relocating out of Austin but if I had stayed I would have most likely paid a bit more in rent to get something I deemed nicer personally.
anonymous
Resident ā¢ 2009
3/24/2009
A wonderful place
I have been a resident of Mission Tanglewood for well over ten years. I believe the value (price, amenities and location) afforded it s residents is unmatched in Southwest Austin. Tanglewood is a cozy, quiet, family oriented apartment complex located nestled among trees, yet with quick access to restaurants and retail stores (and located equidistant between IH -35 and MoPac). As wonderful as all these things are I believe the management of any residential property is crucial to the quality of life afforded it s residents. I know (far) too many stories of friends whose apartment repairs and other service needs, are met only after lengthy delays, or in some cases -- not addressed at all! Such is not the case at Tanglewood. The experienced staff of Mission Tanglewood has been managing the property for many years; something which is a rarity in the industry. Caryn, Anna and Rozi are always smiling, friendly, and willing to do whatever possible to make Tanglewood truly home for all it s residents. I love the location, but it is truly the exceptional service provided by these wonderful ladies (and the entireā¦Ā See More>anonymous
Resident ā¢ 2005 - 2008
10/29/2008
Nice Place
I've lived here going on 3 years now and have had no issues to speak of. I pay my rent on time and pay for a parking place right in front of my apartment which is hardly anything tagged on to the monthly rent. The ladies inside the office seem nice and are willing to do simple things like take your packages to your apartment when asked while your at work. I read all these negative reviews by people who obviously don't take responsibility for their own place by blaming everyone else but themselves. Pay your rent on time, be nice to others and there's never any issues.
9/26/2014
anonymous
Resident ā¢ 2006 - 2008
10/15/2008
lame
completely shady in regards to rent. i am almost certain i was being ripped off. recently moved out- not expecting much in return with my deposit/or pet deposit. actually, i don't want to give any energy or time to writing a review- basically DON'T LIVE HERE!
anonymous
Resident ā¢ 2008
9/16/2008
Pay a little more for something better!
The staff very rude once they sucker you in. They are also quick on how they can charge you with fees. Maintenace is ok with small stuff, but if you look at the siding of the buildings, they are rotting out. Maybe from termites since they don't treat the logs that surround the buildings. I've had bats live in my bedroom wall for about a month and when they finally fixed it, the bats moved into the building next to me. The walls there are thin and poorly insulated so you can hear everything. You have to watch where you step in the grass because people let their dogs crap in them and the staff doesn't do anything about it. Actually, one of the staff allows her dog (terrior) to run around without a leash and doesn't pick up after it craps. Its amazing they have a lot of rules but don't follow them themselves. If you can afford to pay $75 more a month, you can find a better and newer apartment.
ihatetanglewood2008
Resident ā¢ 2007 - 2008
6/7/2008
Don't move here!!!
I'm still living here right now and I can't wait to get out. My lease is up in December. Everything has gone wrong with the apartment. Drawers broke in the kitchen, the oven doesn't work, the sink doesn't stop up, there's a leak in my bathroom that has stained the tub, a circuit blew and I don't have power from the left side of my apartment. The list goes on and on. Also, there are hornets everywhere in the stairwell that I'm allergic too but they never take care of them. The residents below me are loud. I've called the police on them five times but it hasn't done anything. The office won't do anything either. Also, there's animal excrement all over the grass. People never clean up any of it. So, DON'T MOVE HERE
BrandiCain
Resident ā¢ 2007 - 2008
6/3/2008
I love it here!
I have lived here since November 2007 and I plan on renewing my lease again for another year. These apartments are usually very quiet and I have never had a problem with my neighbors. The pool is a good size and the staff is great. They know me by name and are always happy to see me since I see them almost everyday due to the fact that I recieve alot of packages. Parking is kinda crappy but they do offer reserved parking for a monthly fee of I think $25 which really isn't bad. Grounds staff are very nice and if you make nice they will help you go with ANYTHING really. One complaint I do have is that in the back court yard I noticed a dingy mattress lying on the ground for 4 days before I had to call someone to come pick it up! At times when they have the lawn cut, the guys cut off the heads of the sprinklers so that when the sprinklers come on at night it's like a huge geyser! Other than that, the apartments are spacious and the one bed/bath is great for a student or just single person. Iā¦Ā See More>9/26/2014
anonymous
Resident ā¢ 2007 - 2008
5/22/2008
Horrible Management
When we first moved her early 2007 the pricing was great for the area that we wanted. It was right off a major intersection but far back enough to not have to deal with the traffic. Each year prices go up and you get the stupidest fines over the smallest things. Maintenance does come in and help but it does take some time. I just have a complaint about their management. They espeically the head of the apartment complex walks around with their head up so high that they dont know reality. Get over your self we dont care who you are and have some respect for tenants.
Zilker
1 Bed, 1 Bath | 508 - 524 sq. ft.
$897 - $1,407
3 Available Units
See Floor Plan Details
Longhorn
1 Bed, 1 Bath | 656 - 672 sq. ft.
$947 - $1,578
3 Available Units
See Floor Plan Details
Zilker - Harmony
1 Bed, 1 Bath | 524 sq. ft.
$1,141 - $1,593
3 Available Units
See Floor Plan Details
Longhorn - Harmony
1 Bed, 1 Bath | 672 sq. ft.
$1,205 - $1,729
1 Available Unit
See Floor Plan Details
Lonestar
2 Beds, 2 Baths | 911 sq. ft.
$1,256 - $2,298
3 Available Units
See Floor Plan Details
Capital
2 Beds, 2 Baths | 1,004 sq. ft.
$1,385 - $2,463
3 Available Units
See Floor Plan Details
Lonestar - Harmony
2 Beds, 2 Baths | 911 sq. ft.
See Floor Plan Details
Capital - Harmony
2 Beds, 2 Baths | 1,004 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
3.6
Grounds
3.8
Safety
3.4
Office Staff
3.3
Maintenance
3.8
Neighborhood
4.5
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
20
Managerās Review Engagement
Percentage of reviews responded to
100.00%
Managerās Review Reply Time
Average time to respond to reviews
3.35 days
Landmark at Prescott Woods Apartment Homes
Landmark at Prescott Woods Apartment Homes is a 508 - 1,004 sq. ft. apartment in Austin in zip code 78748. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $897 - $2,463. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, Pflugerville, Manchaca, Cedar Park, Round Rock, Lakeway, Creedmoor, Hutto, Lago Vista, and Leander.