Fees, Fees and more Fees!
In July a new management company took over Mission Tanglewood and ever since then things have continued to go from bad to worse here. At least before Amanda in the office was nice, now its just a bunch of people that don't write down your maintenance orders and just ignore you when you have to go talk to them!
A bunch of new fees have shown up on my utility/water bill that I never agreed to pay when I signed my lease, and now this dump has a fresh coat of paint on the outside and a new name: Landmark at Prescott Woods but still has all the same old problems it had before. Lack of communication from management or even anyone in the office, and continually charging additional fees for anything they think they can get away with seem to the normal here.
Had I known the $888 base rent I agreed to pay when I signed my lease contract would turn into $975 monthly after all of their fees (valet trash service you cannot opt out of, pet fee, fee for having dumpsters on site, fee for the company that prints out the utility bill and now the fee to pay your rent online) I definitely would have chosen to live somewhere else!
Now they have decided to change the rules completely along with the name and are no longer accepting any payments in the office because it takes their inept office staff too long to process that many payments...oh but they're not bothering to tell any one THERE IS A $32 FEE TO PAY YOUR RENT ONLINE if you use a credit card and don't have a checking account!
And lets not mention the strong armed robbery / home invasion where 2 people were shot that happened here on September 9 because the management sure hasn't bothered to even notify the residents of this event! If it hadn't happened in the building right next to mine and then been on the local news that night and the next morning, I wouldn't have known either!
Please whatever you do, spend your hard earned cash to live some place that they actually care about maintaining the property and respect the fact that you work hard by not constantly finding ways to nickle and dime you out of every extra penny you can hope to earn while trying to find a way out of this dump!
