Review History for Verified Resident 1180022

Landmark at Prescott Woods Apartment Homes


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Resident 1180022

Verified Resident 2020 - 2023

9/12/2023

Decent apartment and lease office staff. Great location, and I feel safe in this area. The maintenance crew are amazing and professional. Cross your fingers that you never have to interact with the Property Manager, Joe. He was beyond rude, nasty behavior and downright disgusting customer service, he sealed the deal for me not renewing my lease after I had my interaction with him regarding my A/C. I could not believe I was living somewhere that had someone like that behind the polite emails, polite office staff and great maintenance crew. A disaster. Other than, Landmark has been great but after 3 years and getting to meet Mr. Joe, I am moving on soon. Thank you!
    Manager

    9/15/2023

    Landmark at Prescott Woods Apartment Homes
    We appreciate that you shared your experience and complimented our hardworking team. It is fantastic that you enjoyed our location and peaceful community, so your choice not to renew is disappointing. Providing excellent service is a priority, and we would like to learn more about your interactions with our team. Our regional customer service team will happily speak with you directly. Please contact us at [email protected] and refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you!

    Review 24 out of 221

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    Landmark at Prescott Woods Apartment Homes

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