Review History for Verified Resident 254629

Landmark at Prescott Woods Apartment Homes


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Resident 254629

Verified Resident 2014 - 2016

7/19/2016

I've had an alright time living in that apartment complex, I moved in about two years ago. I love all the green areas, however the department unit I got has very outdated appliances and it looks like the carpet hasn't been changed in a long time. I feel like since the change of management the office staff's quality of service has decreased a lot. I used to get notifications in my personal email whenever I got packages or mail in the office, now I don't, sometimes they appear in the dashboard of the resident portal but they don't seem to be updated properly. There were also notifications left in each department with monthly updates, that went away. Other than that, I think it is an OK place to live, for the price paid for
    Manager

    7/29/2016

    Landmark at Prescott Woods Apartment Homes
    Thank you for your feedback. We take pride in our community and strive to provide comfortable living to our residents. We do replace carpet/appliance when necessary, but we will make sure that all items are in good, clean, working condition. The Management change did bring on some challenges and we are starting to get in the groove of things much easier. With that being said, I apologize that we have not meet your expectation recently and that some services are no longer available. I am glad that you enjoy the neighborhood and hope that you will continue your stay with us! Thank you for making Landmark at Prescott Woods your home. Sincerely, Anna Community Manager

    Review 138 out of 221

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    Landmark at Prescott Woods Apartment Homes

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