I only live here because the apartment itself is great for the cost. As far as the community and management, its not that great. Don't get me wrong, my neighbors are awesome, but the community spaces aren't kept up very well, and important things, like mailboxes, are broken and never fixed. The front office is very frustrating to deal with when it comes to packages. I almost never get notified of a package that has been sent to me.
Manager
8/30/2016
Landmark at Prescott Woods Apartment Homes
Thank you for your feedback. It is important to us that our residents are proud to call our community their home and we are delighted that you enjoy your home. However, we are disappointed that you feel that you have not received the best customer service. During a recent file audit, we found that there were some lease addendums not included in files, so we have contacted a few residents to sign such forms to complete the Lease Contract. Additionally, we have been short staffed and have had challenges completing service requests in a timely manner. We hope that we can change your mind about moving. Please contact the office if you have any questions. We can be reached at 512-282-6922.
Sincerely,
Anna
Community Manager