Review History for ayastaie

MAA Wells Branch

Updated Review

ayastaie

Resident • 2016 - 2017

2/9/2019

reasonable rent, 25 minutes to downtown, walking distance to shopping, clean, quick service, people are respectful, the only thing is they need to enforce cleaning after your dog policy in the small dog park.

Manager

8/12/2016

MAA Wells Branch

Our team works hard to provide the best customer service, and to ensure every residents' experience is enjoyable. That said, we are always seeking to improve. Your comments and feedback alert us to things that we need to change, and it is greatly appreciated. If you'd like to continue this conversation, please contact us at 866-620-1130.

1 Previous Review

Previous Review

Resident 255606

Verified Resident • 2016

8/10/2016

I'm ok with paying all the unnecessary extra monthly fees but at least hire someone professional to manage your leasing office. The manager at the leasing office is extremely rude, disrespectful and unprofessional. you'll experience that first hand once you get there for any reason. I went there to get an extra remote for the gate she was extremely impatient, first she said you can't, then she said you have to pay $50 then $100. It would be ok if she wasn't so rude. There's a lot of decent places in the area, take your time before making a decision.

Manager

7/23/2016

MAA Wells Branch

Your honest response regarding pet problems at Colonial Grand at Wells Branch help us to maintain the excellence we strive for. The satisfaction of our residents is our number one priority, so we can assure you that we will re-enforce the pet guidelines within our community. If you have any suggestions on how you'd improve these guidelines, we'd be happy to hear them. Please stop by the leasing office or contact us at your convenience.

Review 282 out of 453

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MAA Wells Branch

(888) 372-9046

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