Review History for Verified Resident 261709

MAA Wells Branch


Updated Review

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Resident 261709

Verified Resident ā€¢ 2012 - 2017

10/27/2017

I've been here about 5 years and until recently I've had no complaints. The office management has always been on top of things and been most helpful whenever an issue came up. Recently that has seemed to be lax at best. Maintenance used to be very professional and wore uniforms so you could identify who was entering your apartment ... Not any more. On the upside they've finally got a permit parking system going into effect soon so maybe that'll help with the parking situation.
    Manager

    10/27/2017

    MAA Wells Branch
    We truly value your feedback, and thank you for alerting us to this issue. Our team works very hard to offer quality and friendly service to all of our residents, and we apologize for not meeting your expectations. Please contact us in the leasing office to discuss your concerns at your earliest convenience.
    1 Previous Review

    Previous Review

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    Resident 261710

    Verified Resident ā€¢ 2014 - 2016

    8/15/2016

    The staff here at CG Wells Branch keeps everything running smoothly. Service requests are always handled promptly with special attention given to the fact that I work really long hours at night and they are considerate of my sleep schedule. Love them for that :)
      Manager

      8/16/2016

      MAA Wells Branch
      Thank you for the wonderful review! We are so happy that you decided to make Colonial Grand at Wells Branch your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.

      Review 281 out of 453

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