Review History for anonymous

Incompetant Staff, doo-doo brown paint

After paying my rent on time for a year, San Marin was kind enough to repay my being a good tenant by raising the rent over 160 dollars! Honestly, I think it is well worth it, I mean they deserve it after putting on a new coat of doo doo brown paint but not fixing anything when the maintenance requests are put in. And the wonderful people in the office...words escape how wonderful they are! Unfortunately, words do not escape how incredibly incompetant and lacking in basic customer service they are. I thought that when Greystar left and this new company, JPI or something, took over that they would live up to their promises of excellent resident service. I appreciated how the bobbed haired ditz from Utah can only say "sometimes those things happen" to each and every complaint...oh and the way that she or anyone else never can apologize when they mess up is priceless. I felt very well taken care of when the same office girl (she looks like a -------------------------------------...so maybe her incompetance not her fault)takes down maintenance requests on a sticky note and never enters them into the computer...tre bien! The maintenance requests that actually got entered have been ignored for over 2 weeks, so the poster below is a total liar, or *gasp* someone from the office trying to make this P.O.S. apartment management company look as though it has some semblance of utility other than bilking their residents for the most amount of money while providing the least amount of service possible So basically, if you are looking for an overpriced apartment with a poo poo painted door and being provided nonexistant service, San Marin's the place for you!!!