Review History for anonymous

We are sorry to hear that you are unsatisfied with your living Experience at Amherst. If you are experiencing problems with unresolved work orders and are unsatisfied with how the on site team is communicating with you please feel free to contact the corporate management team at [email protected] . We will be happy to help resolve any issues you may have. We understand that roaches are an extreme annoyance and we take great care to with our pest control routine maintenance. Each building is serviced on a routine basis (typically once every 90 days) as a preventative measure and service is available to anyone each week should you notice a problem. Please check with the office team for details on the specific service date. Let us know if the problem persist and we will schedule the appropriate treatments to get this issue taken care of immediately! Yes, our hot tub is listed as an amenity and we just completed a renovation to the equipment. We apologize if this was not relayed to you by the management team! Our newest member to the management team transferred from another one of our properties with a stellar work history and we find the term "ghetto" an offensive term and a matter of your opinion that we are unable to change. However, should you have any issues with the employees as neighbors we are happy to address any concerns you may have and address those to the best of our ability. Be assured that any employees that live at the community are expected to follow the standard lease contract and community policies. Our goal is to provide a great product and service to make everyone's living experience a happy one in the Amherst community.