Review History for anonymous

The staff here at Amherst would like to apologize, it is our goal to always make sure that you are taken care of; as we are here for you first and foremost. Our office hours are dedicated to our residents as well as prospective residents, and due to this aspect there are times when we are not able to be in the office for one reason or another, we sincerely apologize for this inconvenience and we are diligently working to improve this in the future. We would also like to address and talk to you more in depth about your maintenance issues, as we strive to complete all maintenance issues within 24hrs unless a part needs to be ordered, or an independent contractor needs to be contacted. We would love to talk with you and make sure that all of your maintenance needs have been met and that going forward we exceed all of your expectations for your home. The dog bags have been refilled and are checked every morning and replenished whenever they are depleted, our most recent order was on back order so it did take an extra week for those to be replenished, we greatly apologize for this inconvenience as we do take pride in keeping the community clean. We appreciate your pride and respect in keeping our community clean also. Lastly, there are several ways to pay your monthly rent we accept checks and money order in the office for no fee, you may also pay online using an e-check (your bank account) which only charges $1.95 fee, and a credit card payment which charges 3% of your total. The 3% is a fee that is charged by the actual processing company and is not paid to us, we do apologize for this inconvenience but it is not a fee assessed by our company. We would love nothing more than for you to truly love your home and continue to take pride in your community, so if there is anything that we can do to improve please don't hesitate to contact our corporate team [email protected] We look forward to hearing from you.