Review History for Verified Resident 1110267

Cypress Gardens


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Resident 1110267

Verified Resident ā€¢ 2022 - 2023

2/8/2023

Pretty awful. When I moved in there were roaches in my apartment and I had to get it "treated"on three separate occasions. The "treatment" and I use that term VERY loosely was a black little roach trap them placed behind my fridge when that not even where I was mainly finding them. My washer and dryer make so much noise I have to leave my apartment when I do laundry. I have had maintenance come out to "fix" it and nothing changed. Maintenance takes 2 months to get somebody to come out. The bags for pet waste are always empty. Walls are paper thin. I can hear my upstairs neighbor cough and always hear his tv.
    Manager

    2/10/2023

    Cypress Gardens
    Thank you for your review. We appreciate you taking the time to reflect on your experience in our community and we hear and understand your frustration. Please know that the comfort and well-being of all our residents are our top priority and our team takes great pride in providing the best services and apartments that residents love to call home. We are certainly sorry that you had an unfavorable impression. As always, the staff will review and discuss your comments and find ways to improve our customer experience. Thank you for being our resident and please do not hesitate to contact me directly with any additional feedback or concerns. Best regards, Priscilla Community Manager

    Review 63 out of 196

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    Cypress Gardens

    October 2024

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