Review History for Verified Resident 1111965

Cypress Gardens


Updated Review

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Resident 1111965

Verified Resident ā€¢ 2007 - 2023

8/9/2023

It's awful. I just wrote all the reasons why and the damn survey crashed so I won't be doing that again. If you really care, call me at and ask me what you can do to make my living there decent.
    Manager

    8/11/2023

    Cypress Gardens
    Thank you for taking the time to leave a review and we apologize for any inconvenience you've experienced. We would appreciate the opportunity to discuss your concerns further. Please feel free to reach out to us at your convenience at 512.249.3600, and we'll do our best to address your issues and improve your living experience. Thank you for bringing this to our attention. Sincerely, Priscilla Community Manager
    1 Previous Review

    Previous Review

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    Resident 1111965

    Verified Resident ā€¢ 2007 - 2023

    2/10/2023

    Through the years, things have gotten worse. The rent goes up and up and the quality goes down. Managers are never here for too long and the maintenance staff are as bad as can be found. I have to BEG to get anything done and submit minimum of (3) work orders per issue. The grounds use to be maintained really well and now they only keep up with the front office building. The parking lot is in poor repair. The mailbox area is always overflowing with junk mail, as they don't take the trash out routinely. The current manager is rude, unhelpful, and could use an attitude adjustment. Wouldn't recommend this place to anyone.
      Manager

      2/10/2023

      Cypress Gardens
      I am sorry you feel this way. Please know that we appreciate all feedback to best serve our residents and see and understand you are frustrated. The comfort and well-being of our residents are our priority and we are sorry to see your unfavorable feedback regarding your experience. I welcome a visit or phone call so we can address your concerns and work with you to turn your impression around. Thank you for being our resident and I hope to hear from you soon. Respectfully, Priscilla Community Manager

      Review 41 out of 196

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      Cypress Gardens

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