MAA Brushy Creek
#7,045 #6 #1,116

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MAA Brushy Creek

11300 Parmer Lane West, Cedar Park, TX 78613
(489 Reviews)
$1,258 - $3,228/mo

Reviews

4.3 rating

489 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1286141

Verified Resident ā€¢ 2024

10/10/2024

Move in was a breeze and front desk was helpful during the process. I love the community and maintenance is top notch. It's a quiet complex with the occasional kids running around but mostly chill all around.

    Review Author Icon

    Resident 1284148

    Verified Resident ā€¢ 2024

    10/3/2024

    Since I have moved in, maintenance has responded quickly and the walls are nice and sound proofed. I haven't heard neighbors through my apartment walls except for a dog going crazy throughout the day and night. Appliances, flooring, etc. are in great condition. Older, but totally usable.

      Review Author Icon

      Resident 1283680

      Verified Resident ā€¢ 2023 - 2024

      10/1/2024

      Few spots of wear and tear along the walls and edges of windows n' doors. Calking in the bathtub and surrounding area become loose overtime and need to be re-sealed. Slight gaps between frames and door

        Review Author Icon

        Resident 1279953

        Verified Resident ā€¢ 2016 - 2024

        9/15/2024

        Great place to live. Might have been off on how long I've lived here. Office staff has been wonderful . Been through a lot over the last year and they have been there to guide and help the entire time.

          Updated Review

          Review Author Icon

          Resident 1138051

          Verified Resident ā€¢ 2023 - 2024

          9/4/2024

          It has been 1.5 years for me here at Silverado and I am satisfied overall. Good schools, grocery and parks nearby. Maintenance is good, only thing I would like to improve is ACs should be working properly in all the rooms.

            Manager

            9/5/2024

            MAA Brushy Creek
            Hi, thank you for taking the time to leave us feedback about your experience with us. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at [email protected] and allow us 48 business hours to respond so we can discuss your experience further.

            Updated Review

            Review Author Icon

            Resident 1151870

            Verified Resident ā€¢ 2023 - 2024

            8/26/2024

            Overall, a positive experience. Maintenance issues were dealt in a timely manner and front office staff are helpful. I feel safe walking outside at night and that my car is safe as well. My neighbors seem like good people.

              Manager

              8/28/2024

              MAA Brushy Creek
              Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

              Updated Review

              Review Author Icon

              Resident 872643

              Verified Resident ā€¢ 2024

              8/2/2024

              We have lived here (in 2 apartments) since early 2021. In general, our experience has been very positive. Although we have many people coming and going, there are friendly and considerate folks who are agreeable to have as neighbors.

                Manager

                8/4/2024

                MAA Brushy Creek
                HI, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MAA Brushy Creek. If you have any further questions, please give us a call. We're always happy to help!

                Updated Review

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                Resident 1065897

                Verified Resident ā€¢ 2018 - 2024

                5/18/2024

                I've lived here for several years and it's my best experience in apartment living to date. It's quiet, well-maintained, with nice facilities. The management has always been excellent and attentive, and the maintenance staff especially stands out -- fast and skilled.

                  Manager

                  5/20/2024

                  MAA Brushy Creek
                  Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
                  Review Author Icon

                  Resident 1241507

                  Verified Resident ā€¢ 2022 - 2024

                  4/5/2024

                  Its good..... Thanks.. Hiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

                    Manager

                    4/6/2024

                    MAA Brushy Creek
                    Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
                    Review Author Icon

                    Resident ā€¢ 2023 - 2024

                    2/19/2024

                    Look elsewhere.

                    I am deeply disappointed with my experience at MAA-Silverado at brushy creek. Not only has the communication been abysmal, but the behavior of the leasing agent, Rachel, has been downright rude, her assertiveness crosses the line into rudeness, especially considering that certain communications should have come from the property manager, not a leasing agent. While assertiveness can be appropriate in certain situations, consistently rude behavior is unacceptable. The property manager, Rody, has been marginally better, but the overall process for obtaining approval for my ESA (Emotional Support Animal) has been nothing short of a nightmare. Despite providing all necessary documents in accordance with HUD guidelines, I have been met with delays and excuses. My spouse, who works in property management, has never encountered such prolonged delays in accepting an ESA. To make matters worse, I was threatened with violations and pet fees, despite submitting my documents three months ago. This has forced me to file a complaint with HUD housing regarding the property's practices. The gates are down at least once a week, posing a security risk for residents. Furthermore, work orders are routinely marked as completed without any actual repairs being made. I've submitted six work orders, all ofā€¦Ā See More>

                      Updated Review

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                      Resident 804929

                      Verified Resident ā€¢ 2020 - 2024

                      1/18/2024

                      I love this community, staff are very caring, helpful and wonderful kind heart. I feel safe and people here are amazing. Its a great community, location is accessible and convenient. It's near to park, groceries and all business establishment.

                        Manager

                        1/19/2024

                        MAA Brushy Creek
                        Hi, thank you so much for your positive comments about MAA Brushy Creek! Please don't hesitate to reach out if there's anything additional we can do for you.
                        Review Author Icon

                        Resident 1214209

                        Verified Resident ā€¢ 2022 - 2024

                        1/4/2024

                        Majority of house and appliances are outdated. If you need something fixed don't rely on maintenance to take care of it until submitting your third request. Nothing is ever cleaned in gym and it is disgusting. Location is the only somewhat good thing about this place. Gates been broken for a couple of weeks now. It's ridiculous how lazy management is here. Trash never gets thrown in the actual trash bin.

                          Manager

                          1/5/2024

                          MAA Brushy Creek
                          Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at [email protected]. We will respond to your inquiry within 48 business hours. Thank you.
                          Review Author Icon

                          Resident 1200542

                          Verified Resident ā€¢ 2023

                          11/18/2023

                          Excellent experience in all areas from initial visit to the completion of paper work..Could not be more satisfied.. The peace and quietness is refreshing. I look forward to the coming months.. and the holidays at my new home.

                            Manager

                            11/19/2023

                            MAA Brushy Creek
                            Hi, thank you so much for your positive comments about MAA Brushy Creek! Please let us know if there is anything else we can do for you; we are more than happy to help!

                            Updated Review

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                            Resident 1144026

                            Verified Resident ā€¢ 2021 - 2023

                            10/24/2023

                            Very nice community. We have a lot children and pets that need to share the space with cars and providers. No speed limit warnings in the common areas that become unsafe. Please we need your support for that.

                              Manager

                              10/25/2023

                              MAA Brushy Creek
                              Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at [email protected]. We will respond to your inquiry within 48 business hours. Thank you.

                              Updated Review

                              Review Author Icon

                              Resident 1152818

                              Verified Resident ā€¢ 2022 - 2023

                              10/10/2023

                              Staff is unhelpful and disrespectful. Residents are not allowed to use the club house,. During the ice storm, it took several months to clean up debris which was unsafe for children and pets with tree branches. To include damage to vehicles. Vehicles drive too fast through parking areas. Appliances and carpet are out dated.

                                Manager

                                10/12/2023

                                MAA Brushy Creek
                                Hi, thank you for bringing this matter to our attention. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at [email protected] and allow 48 business hours for a response - we look forward to hearing from you.
                                Review Author Icon

                                Resident 1184181

                                Verified Resident ā€¢ 2022 - 2023

                                9/25/2023

                                It has been great. We appreciate everything. Especially impressive has been the speed with which most maintenance requests are taken care of. It is quiet and is kept up well. All is clearly communicated in a timely manner. Pet owners take care of their dogs for the most part.

                                  Manager

                                  9/27/2023

                                  MAA Brushy Creek
                                  Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                  Review Author Icon

                                  Resident 1175181

                                  Verified Resident ā€¢ 2023

                                  8/29/2023

                                  Good community. I was looking to get a completely cleaned apartment on movein. However, I was disappointed with the smelling sink area and the hair on the carpet. It will be helpful if the team can clean the house.

                                    Manager

                                    9/4/2023

                                    MAA Brushy Creek
                                    Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We appreciate you bringing this experience to our attention. If you are willing, please get in touch with us at [email protected] and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.

                                    Updated Review

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                                    Resident 1106167

                                    Verified Resident ā€¢ 2023

                                    8/23/2023

                                    i absolutely love it! living here is a dream, the new pool just opened up, the gates are always fixed, and maintenance always responds right away! i love the tall ceilings and the smart home and wouldnt wanna be anywhere else!

                                      Manager

                                      8/28/2023

                                      MAA Brushy Creek
                                      Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

                                      Updated Review

                                      Review Author Icon

                                      Resident 905724

                                      Verified Resident ā€¢ 2022 - 2023

                                      8/23/2023

                                      Amazing experience, the best team ever!!! They deserve a bonus!!! Our family really appreciate everything you all have done for us!!! I wish I could buy an apartment here !!! Maybe one day ! Thank you so much for all your hard work !!!

                                        Manager

                                        8/28/2023

                                        MAA Brushy Creek
                                        Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                                        Updated Review

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                                        Resident 82524

                                        Verified Resident ā€¢ 2005 - 2023

                                        8/22/2023

                                        Great group of people----easy to talk to about everyday issues. Currently this is my home. The community is friendly people, accessible to ,parks, local entertainment, great food, public transportation.

                                          Manager

                                          8/25/2023

                                          MAA Brushy Creek
                                          Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

                                          Updated Review

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                                          Resident 1096549

                                          Verified Resident ā€¢ 2022 - 2023

                                          8/9/2023

                                          Really experience is so good so far and specially support also awesome. The staff also so supportive and helpful. The way of reply is so prompt and their help is so appreciable. The culture which is following in this society so nice.

                                            Manager

                                            8/11/2023

                                            MAA Brushy Creek
                                            Hi, thank you so much for your positive comments about MAA Brushy Creek! If you have any further questions, please give us a call. We're always happy to help!

                                            Updated Review

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                                            Resident 122092

                                            Verified Resident ā€¢ 2004 - 2023

                                            7/21/2023

                                            I have been here for almost 20 years. The team that I had in the office was here for many years and at times it's a reminder of the past. The current office does the best they can within the scope of guidelines allowed. The office and maintenance teams have always been on top of every issue that arises with the apartment in a timely manner and great quality work which I really appreciate! This has always been consistent here as well as the attention to maintaining the property itself! When I first moved in almost 20 years ago my apartment floor plan was $690 - same floor plan almost $1800. (It is unfortunate that employment companies have not kept up with the inflation of the cost of living). Overall, I really love my apartment as you can see and the location. If you have chosen this property, whether it is a stepping stone to a home or long term residence for you, you will not be disappointed. Best of luck!

                                              Manager

                                              7/24/2023

                                              MAA Brushy Creek
                                              Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                              Review Author Icon

                                              Resident 1160973

                                              Verified Prospect ā€¢ Visited 2023

                                              7/18/2023

                                              The leasing staff was very helpful and showed my a variety of different apartments that were available. They took the time to answer all my questions and show me what the community offered. The complex is really nice, especially the pool and outdoor space.

                                                Manager

                                                7/20/2023

                                                MAA Brushy Creek
                                                Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
                                                Review Author Icon

                                                Resident 1154845

                                                Verified Prospect ā€¢ Visited 2023

                                                6/29/2023

                                                Great apartment, however appliances are somewhat outdated. The Leasing Agents were great, the prices are also good, however the apartment itself isn't what we were looking for.( modern) The complex seemed very family friendly and spacious.

                                                  Manager

                                                  6/30/2023

                                                  MAA Brushy Creek
                                                  Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 1098845

                                                  Verified Resident ā€¢ 2023

                                                  6/26/2023

                                                  It's the best, the staff fixes any problems you can have immediately with professionalism. I feel very happy in this community, the pool looks like a resort and summer really feels like a vacation! Thanks again.

                                                    Manager

                                                    6/29/2023

                                                    MAA Brushy Creek
                                                    Hi, thank you so much for your positive comments about MAA Brushy Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Augusta

                                                    1 Bed, 1 Bath | 732 - 839 sq. ft.

                                                    $1,348 - $2,373

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    St. Andrews

                                                    1 Bed, 1 Bath | 650 sq. ft.

                                                    $1,328 - $2,373

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Pinehurst

                                                    2 Beds, 2 Baths | 970 sq. ft.

                                                    $1,258 - $3,008

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Sawgrass

                                                    2 Beds, 2 Baths | 1,073 sq. ft.

                                                    $1,383 - $2,233

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Sandpiper

                                                    3 Beds, 2 Baths | 1,343 sq. ft.

                                                    $1,643 - $3,228

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFactsā„¢

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    3.9

                                                    Safety

                                                    3.7

                                                    Office Staff

                                                    4.1

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    4.5

                                                    Survey Ratings

                                                    SatisFactsā„¢ Tour Survey

                                                    SatisFactsā„¢ Move-In Survey

                                                    SatisFactsā„¢ Maintenance Survey

                                                    SatisFactsā„¢ Renewal Survey

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    14

                                                    Managerā€™s Review Engagement

                                                    B

                                                    Percentage of reviews responded to

                                                    71.43%

                                                    Managerā€™s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    20.36 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Garage
                                                    • Reserved Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • ADA Accessible
                                                    • BBQ and Picnic Areas
                                                    • Business Center with Wi-Fi
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Community Room with Wi-Fi
                                                    • Convenient to Shopping
                                                    • Courtyard
                                                    • Cyber Cafe with Wi-Fi
                                                    • Energy Star Appliances
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gated Community
                                                    • Grilling Area
                                                    • Internet Cafe
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Manager
                                                    • Outdoor Fireplace
                                                    • Package Acceptance
                                                    • Package Receiving Service
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet-Friendly Community
                                                    • Pool
                                                    • Preferred Employee Discount
                                                    • Recycling Program
                                                    • Resident Lounge
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Brushy Creek in Cedar Park, TX. The one-, two-, and three-bedroom apartments are designed to maximize space. Select units feature garden tubs, sunrooms, and vaulted ceilings. Residents enjoy having 24-hour access to the fitness center, relaxing by the serene basking pool, and barbecuing with friends and family in the grill and picnic area. There's even a putting green on site for you to enjoy. MAA Brushy Creek is located just off Parmer Lane, north of Austin. The 1890 Ranch Shopping Center is about 10 minutes away, and we're also convenient to Round Rock, TX.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is MAA Brushy Creek Rated?
                                                    Based on 489 number of votes by renters, MAA Brushy Creek is currently rated 4.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Brushy Creek?
                                                    MAA Brushy Creek is rated 3.9/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    MAA Brushy Creek is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at MAA Brushy Creek?
                                                    MAA Brushy Creek is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is MAA Brushy Creek?
                                                    MAA Brushy Creek is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    MAA Brushy Creek is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at MAA Brushy Creek?
                                                    MAA Brushy Creek is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 71.4286% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 20.36 days to their community reviews in the past year.
                                                    Who manages MAA Brushy Creek?
                                                    MAA
                                                    What is the pet policy at MAA Brushy Creek?
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Beds

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                                                    Baths

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                                                    MAA Brushy Creek is a 650 - 1,343 sq. ft. apartment in Cedar Park in zip code 78613. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,258 - $3,228. Nearby cities include Leander, Round Rock, Pflugerville, Georgetown, Liberty Hill, Lago Vista, Hutto, Austin, West Lake Hills, Bee Cave, Lakeway, Manor, and Del Valle.

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