The office staff are super great and responsive with maintenance request or general inquiries/concerns. They are always very welcoming. Also, there is a small dog "park" on site, which is a simple space for running around, but the gem is the bathing station! Every neighbor I've encountered is extremely friendly, and the community is very family/kid friendly. Regards to the apartment, I feel like the large space (i have a 3 bedroom), granite countertops, office space, and attached garage is a VERY great value for the price we pay for luxury level apartments. The location is great as we have lots of variety of shopping, plus the staples. Also, it's located at all "A" rated schools from K-12. I love this place!