Review History for Verified Resident 817164

MAA Grand Cypress


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Resident 817164

Verified Resident 2020

9/13/2020

Overall the experience has been good. The community is pretty quiet. However, I would like to mention that we utilized your online portal to qualify for the apartment. The system was not efficient, as all of the information was logged into the system did not transfer over the sales office. It resulted in my credit being pulled twice. I was very displeased with that. The office manager offered to write a letter for me, but I still believe that the Maine issue was the portal. It should work without having to provide a ton of emails and double work.
    Manager

    9/15/2020

    MAA Grand Cypress
    Hello, thank you; we appreciate your feedback! If you have any further questions or concerns, please give us a call. We're always happy to help!

    Review 92 out of 370

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