Review History for Verified Resident 829023

MAA Grand Cypress

Updated Review

Resident 829023

Verified Resident • 2020

10/24/2020

Wasn't impressed with the move in as my apartment was dirty and not up to move in standards. Had to clean the apartment myself as multiple places in the apartment was dirty and either not cleaned or halfway cleaned.

Manager

10/28/2020

MAA Grand Cypress

We regret to hear that your move in experience was anything less than exceptional. Please contact us at [email protected] when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.

1 Previous Review

Previous Review

Resident 829023

Verified Resident • 2020

10/5/2020

When I moved in to my apartment the ceiling fan was dirty in one room, ice maker had hair in it, blinds was broke, over all Horrible experience moving in with the cleaning of the apartment. Reached out to mgmt and they resolved what issues i had but would not offer any discount for the lack of cleaning of the apartment.

Manager

10/8/2020

MAA Grand Cypress

We really appreciate your feedback, and would like to further discuss your concerns. If you would be willing, please reach out to us at [email protected], and allow us up to 48 business hours to respond. We hope to get these issues resolved.

Review 86 out of 370

Share This Review

Contact Property

MAA Grand Cypress

(800) 819-2603

Share This Review