All maintenance requests are completed within 24 hours. The grounds are consistently cared for on the outside as well. The front office is super helpful when called upon. Easy on and easy off highway 290.
Manager
5/5/2023
MAA Grand Cypress
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
1 Previous Review
Previous Review
Resident 1111533
Verified Resident • 2021 - 2023
2/9/2023
All of my maintenance requests have been completed quickly, within 24 hours.
I have had a few interactions with the office staff and they are always courteous and friendly. They communicate severe weather precautions, power outages, safety, etc. via email blasts.
The one thing that isn't being done properly is cleaning and repairing the pool tiles. Still hoping that will be an upcoming priority.
Manager
2/10/2023
MAA Grand Cypress
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.