Review History for anonymous

75 west review During summer-2020, I rented a unit at this apartment complex for three months (I was completing an internship in the area).  I visited several apartments in North Dallas, but I liked the personal relationship and the attention and details about the apartment the leasing staff provided. My parents and I explained to the leasing agent my situation in Dallas, and they seemed caring, friendly and kind about it. During the leasing contract signing process, this person took special care to go over the details of the different fees, especially the one associated with the short-term rental. However, later I was in shock when I learned that she did not mention at all the most important fee associated with the notice to vacate the apartment: 60 days in advance written notice. With a “minor” penalty of at least one month of rent, plus services and fees, at the new monthly fee in place at the time of the notice (way higher than the one negotiated at the time of sign-in). In other words, right after one month of the rental start date, the written notice was due. And by the way, the number of days is a fill-in the blank number that is included in the standard rental agreement at the time of generating it, by the leasing agent, i.e., the “caring and empathetic” person that knew very well that I was only renting for 3-months with no intention of extending the rental agreement because I was going back to college immediately after the end of the leasing. She was so kind in going through the details of the fees and other responsibilities, but “forgot” to mention this important one that she purposely included in the standard rental agreement. Given the fact that it was a fill in the blank number, I don’t see how she could have “forgotten”, given that she’s the one writing it in. Yes, I agree it was my bad for not reading all the details of the agreement and just trust in the nice human being that was attending us. Even my parents, who had rented at multiple locations in several states in the U.S.A., were truly surprised of such a clause, which is normally a 30-day notice. Furthermore, most of the time this notices is included as a way to protect the renter, to allow extending the lease on a monthly basis, rather than a benefit for the apartment complex to rack additional months of leasing from the unaware renters (especially during these days and the effects of the pandemic, when I bet no much demand for rental units were happening). Despite our protest and efforts to dialog with the Manager, we ended up assuming the responsibility and paying the additional rent plus fees, which amounted to around 50% more of the normal monthly rent we paid during the intended leasing period (over $1400). In addition, after terminating the lease, we had a couple of additional attempts by the leasing office and its owner company (Greystar) to rack additional fees, claiming that we did not return the apartment keys and garage opener and for not doing a “professional” cleaning of the carpets. Fortunately, we had written receipt of the keys and after a detailed review of the leasing agreement and providing pictures proving that the apartment was left in better cleaning state than as received, we were able to avoid these additional fees. Because of this very upsetting experience and in our opinion, unprofessional behavior, I do not recommend this place as an option for rental. As a matter of fact, starting next summer, I am returning to the same area to work indefinitely and this is not the place I am considering for leasing again. In any case, if the reader of this review still decides to rent at this apartment complex, I do strongly recommend you take your time to fully review the leasing agreement and understand all the details involved. Do not trust the leasing agent and anything else that you are told, make sure you read and fully understand the implications. If you do not fully understand the clause in the leasing agreement, ask for a written clarification included in the agreement or ask an attorney for help with understanding.