Review History for anonymous

Jewel on Landmark


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anonymous

Resident 2023 - 2024

5/1/2024

0 stars, do not live here

THE GOOD REVIEWS ARE FAKE!! Read all of the good reviews, they are just about tours because the leasing office begs for reviews to make the apartment look better than it is. The people leaving reviews do not live here and are most likely bots. This is the worst place we have ever lived. So many inconsiderate and degenerate people live here (also very sketchy and obvious dealers making it feel unsafe).. There are CONSTANTLY loud and drunk people in the courtyards every night with nothing ever done about it from leasing anywhere from 9pm to 4am. If you never want to sleep again, live here!! There are also people who blast music all day every day, so if you work from home you will not want to live here. Basically, you will never get one hour of peace. The manager ----- is one of the most miserable people you’ve ever met, and doesn’t know how (plus doesn’t want) to do her job. She even said she leaves the apartment (she lives here too) and stays elsewhere due to the noise..The apartment always smells like weed and dog poop/pee. There are tenants that leave their barking dog on a tiny balcony all day every day. Not only is this abuse but the apartment knows and has done nothing about it after 3 months of complaints. The walls are so thin you can hear EVERYTHING your surrounding neighbors are doing..yes everything..especially upstairs. Doors never work, the garage gate never works, the apps they provide never work. We once were locked out of our apartment because the door “ran out of battery”. Same thing happened to our neighbor and she was locked out for 4 hours with no answer from emergency maintenance or management. This is extremely dangerous if you have pets. Anywhere you walk around the complex, expect to step in dog poop! The “security” never answers or responds to disturbances. The gym is never cleaned, smells like poop, and the equipment is never working despite constant complaints. There are cockroaches everywhere. The package service Fetch constantly loses your packages and you cannot get deliveries to the apartment (they even have a sign that says carriers cannot leave packages) so you pay for a package service that loses and delays your packages. The ONLY good thing about the complex is the two maintenance men, the trash man that works mornings, and the older woman that cleans the hallways. They are hardworking, qualified, and good at their jobs, can’t say that about anyone else here!
    Manager

    5/3/2024

    Jewel on Landmark
    Hi, we take our residents' comments seriously and would appreciate the chance to discuss your concerns further. If you would be willing, please reach out to our Property Manager at (469) 658-4203 so we can discuss this matter in hopes of reaching a resolution.

    Review 6 out of 61

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    Jewel on Landmark

    October 2024

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