Nicholas,  we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention and will work closer with vendors when they are needing to come out. We did complete roof repairs this year and had to have a warranty call place back for them to return. We hope you received our voice mail and email as the follow up from the work order on this matter. 
Thank you 
Susan Vollmering
Community Manager 
214-999-9320

The service from the maintenance and leasing office has been the worst Ive ever experienced in my life, a complete nightmare. They not only have taken forever to fix the leak in our roof and water damage but have still not tried to communicate with us or try to help in any way shape or form.

Dallas-Fort-Worth-TX-CMSA

(disclosure: I&#39;ve never written an apartment review before because they always seemed irrelevant to me&#44; but my experience at this apartment forced my hand.)

Manchester State Thomas is the polished turd of Uptown. Sure it looks OK based on its location&#44; but get too close and you ll regret it. Drastically overpriced units&#44; subpar amenities&#44; very unfriendly if not downright rude leasing staff (if James is there&#44; run )&#44; and a gym that basically doubles as a broken workout machine storage unit (see attached picture).

We only lived there a year due to the aforementioned problems&#44; and if I could have moved out faster I would have. 

We were referred by a moving company in the area&#44; but were refused the free move due to some paperwork issues on their end. Strike 1.

I can t remember a time when we didn t have maintenance issues (though I will say that their maintenance staff does their best to keep up with the poor construction of the property). Strike 2.

Then to top it all off&#44; they lost 1 of our garage door openers after move-out&#44; charged me for it&#44; and then James the manager accused me of lying when I asked that it be taken off our bill. Strike 3.

For anyone trying to decide whether or not to move here&#44; heed my advice: move elsewhere and don t look back. If you have the money to live here&#44; clearly you have options. Use them. Buy a house&#44; live at any of the 20 other nearby apartments&#44; rent a condo&#44; etc  Heck&#44; live in a tent at Griggs Park. Even that would beat the turd sandwich that is MST.

The Polished Turd of Uptown

Several good points:
`best deal for the buck you pay
`good location
`great introduction to Dallas
`wonderful neighbors
`i have a view of the city skyline from every room
`i also have vaulted ceilings




Living at State Thomas

Best uptown apartments and townhomes! We downsized from a 3 bedroom house and all our stuff fit. My husband loves that we can still have an oversized 2 car garage that he&apos;s used to and still be walking distance to everything. Really happy we made the decision to live here. Not much more you could ask for here :)

Review History for Verified Resident 633538

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