There seems to be new staff in the office who are very helpful! However when we moved in the staff we interacted with were rude and not helpful. Our apartment was not ready upon move in and then were greeted with an abundance of problems after moving in. We have since switched units and things are looking up for us! We have not had any issues with the new place, and the newer office staff is MUCH more helpful and pleasant to work with.
Manager
12/17/2020
Manchester State Thomas Apartments
Verified Resident 840538, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We are happy things are looking up and that your experience with our staff was pleasant. Thank you again for your review!