What I'm paying for this apartment is definitely not worth it. There are big water bugs that I'm deathly afraid of. The water from the sinks don't get cold and water could be hotter. The windows aren't sealed tight enough so I can hear everything outside. There has been two shootings in the apartment or area within the last 3 months. The office staff keeps giving me the wrong rent amount so I have to call every 1st of the month to have them correct it. I don't feel safe in this apartment complex
Manager
12/29/2022
Silver Creek Apartments
Thank you for bringing your concerns to our attention. We apologize for any discomfort you have experienced due to the water bugs, the temperature of the water, and the issues with the windows and noise. Please contact us directly so that we can resolve these issues quickly. Additionally, the safety and well-being of our residents are a top priority, and we will work with local authorities to address any incidents that occur on or near our property. We want to make sure that you have a comfortable and enjoyable experience living with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (469) 300-3059. We look forward to hearing from you.