Review History for Verified Resident 1119595

Silver Creek Apartments


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Resident 1119595

Verified Resident ā€¢ 2022 - 2023

3/8/2023

If you want to live in a place where the residents litter the property and the office staff ignore your calls and e-mails, this is the place for you! You will feel unvalued and like your issues don't matter. The office staff have changed about 2-3 times while I've lived here with little-to-no improvement in responsiveness to residents. However, the maintenance staff is amazing and quick! This place would be amazing if the office staff were as hard working as the maintenance staff. Maybe the next round of office workers they cycle in will do a better job.
    Manager

    3/22/2023

    Silver Creek Apartments
    We are sorry to hear that your experience at Silver Creek has not met your expectations. We take all feedback seriously and are disappointed to hear that you feel unvalued and that your issues are not being addressed. We understand that prompt and responsive service is essential to creating a positive living experience for our residents, and we apologize for any lapses in communication. We appreciate your positive comments about our maintenance staff and will make sure to share your feedback with them. We are committed to providing excellent service to our residents and are always looking for ways to improve. We have taken note of your feedback and will use it to guide our efforts to improve our responsiveness and communication with residents. We appreciate your feedback and value you as a resident. We hope that we can improve your experience and exceed your expectations going forward. Please do not hesitate to reach out to our management team with any concerns or issues that need to be addressed. Thank you for your feedback and for choosing Silver Creek as your home.

    Review 50 out of 312

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    Silver Creek Apartments

    October 2024

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