Staff treats residents poorly. In the time I've been living at this complex the office staff has so much turn over.. They promise everything and deliver on very little. The concerns of the residents mean very little to the staff. I feel like a step child everytime I have to deal with those folks... I can't wait to be able to move out. Everytime my lease is due to expire the rent is raised... forcing me to have to find another location to move to...
Manager
5/14/2014
MAA Bear Creek
Thank you for the feedback. If you ever have difficulties, please feel free to contact us in the office, or through our resident support line at 866-620-1130. We hope to continue to serve you at Colonial Grand at Bear Creek.