Verified Resident • 2012 - 2014
This is a great place to live. We have been here for two leases and are considering renewing again or moving to another unit in the same complex. The management is really great with attending to any issues you might have with the complex and maintaining contact with you about the status of the issue. Maintenance is stellar! In a complex this large, it would not be surprising if they never got around to helping unless there was an emergency, but they respond within 48 hours! Everything is well maintained outside as well, even down to the landscaping. It actually does feel "luxury," which is a word I see a lot to describe places that aren't that great at all. The only issue I have had was with a manager nearly refusing to reimburse me for a problem I had paying rent online when the website was malfunctioning. I called MAA, and everything was resolved. Since then, I haven't had problems with the office and management. They are altogether very helpful and knowledgeable. The online payment has been down for a day once or twice, but they have made the situation really easy to deal with, which says a lot.
The rent has gone up quite a bit, but the floor plans are spacious regardless of the square feet if you have to go smaller. It looks like the market is rough on those of us renting right now. Euless is quiet, full of walking trails and wooded areas, and a few blocks away are great shopping areas, let alone Southlake! I have been very pleased with the area and would recommend this complex.