The apartment itself is lovely. The main issue with the complex though is the Maintenance staff. Often jobs are undercutted or simply not understood and done incorrectly calling for a second or third visit. The office will often sympathize with you and put in those second or third work orders and put them at priority, but it's the maintenance staff themselves that will always be the issue.
Manager
9/19/2014
MAA Bear Creek
Thank you for taking the time to provide your feedback. We are very sorry you have experienced difficulties with our maintenance team at Colonial Grand at Bear Creek, as providing quality service is one of our guiding principles. We invite you to the leasing office to discuss your concerns further so, we can get maintenance done right the first time in the future.